Kirsten Dominique Lee

With nearly two years of dedicated Airbnb hosting, I consistently ensure exceptional guest satisfaction, customer service, and property management through advertising, client engagement and rentals. I excel in addressing inquiries and resolving issues, providing a welcoming and effective guest experience. As an Account Manager for VOA Experts, I am recognized for reliability and efficiency. I am proficient in tasks such as invoice and payroll management, my attention to detail allows for error identification and correction by communicating well with 15+ virtual assistants and clients within the company. As a Indoor Cycling Instructor & Member Experience Associate in the CycleBar community, we help resolve account and service concerns for customers and smoothly uncover and solve challenges while promoting company products/memberships and maintaining loyal, satisfied customers focused on surpassing expectations and driving team success. I offer a unique combination of professional expertise and a commitment to excellence, excited about contributing to your team's success. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.