Detail-oriented individual with a versatile background in the hospitality and healthcare sectors. Skilled in time management and guest relations, committed to delivering exceptional service and supporting team objectives.
Overview
10
10
years of professional experience
Work History
SERVER
Blvd Grille
Henderson, USA
03.2024 - Current
Engaged with customers to build rapport and enhance their dining experience.
Collaborated with team members to create a cohesive and supportive work environment.
Provided excellent customer service to ensure satisfaction.
PATIENT CARE COORDINATOR
Pacific Skin Institute
Vacaville, USA
12.2021 - 02.2024
Assured regulatory compliance and professionalism across patient service.
Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Processed patient intake information and updated medical records prior to treatment.
SERVER
Bjs Restaurants Inc
Vacaville, USA
11.2017 - 12.2022
Provided training and mentorship to new staff on service protocols and customer engagement.
Displayed enthusiasm and knowledge about restaurant's menu and products.
HOSTESS
Pelayos
Vacaville, USA
01.2016 - 08.2017
Welcomed guests at the entrance, providing courteous service to enhance their experience.
Managed seating arrangements to optimize dining flow and minimize wait times.