Kirstie Love
Dispatcher
New Orleans,LA
Summary
Well-qualified, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
CrisisLink Dispatcher
PRS Inc.
05.2022 - Current
- Maintained updated and detailed records of calls in physical and electronic database.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Dispatched and coordinated emergency services teams according to high-priority calls.
Dispatcher
Ready
04.2020 - 02.2022
- Trained several new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction.
- Closely monitored dispatch board to triage and prioritize over 40 daily calls.
- Responded to daily caller requests with information about assistance and timeframes.
Police Dispatcher
Orleans Parish Communications District
06.2018 - 04.2020
- Professionally trained new employees on answering and handling emergency and non-emergency requests.
- Dispatched and maintain communication with police while providing outstanding level of support and service
- Translated information to appropriate codes and level of priority of call, entering data into computer-aided dispatch system
- Performed emergency medical dispatch and crisis intervention services.
Education
Associate - General Studies
Delgado Community College
New Orleans, LA 08.2012 - 05.2014
Skills
Microsoft Suite
Typing 40 WPM
Creative problem solving
Route dispatch
Recordkeeping strengths
Multi-line phone talent
Complaint resolution
Basic life support understanding
Computer-aided dispatching
Planning and Coordination
Timeline
CrisisLink Dispatcher
PRS Inc.
05.2022 - Current
Dispatcher
Ready
04.2020 - 02.2022
Police Dispatcher
Orleans Parish Communications District
06.2018 - 04.2020
Associate - General Studies
Delgado Community College
08.2012 - 05.2014
Similar Profiles
Julie RankinJulie Rankin
Crisis Worker at PRS Inc.Crisis Worker at PRS Inc.
Jayme NortonJayme Norton
Road Service Technician at PRS ROAD SERVICERoad Service Technician at PRS ROAD SERVICE
Collin RyanCollin Ryan
Belt Technician at PRSBelt Technician at PRS
Caili LewisCaili Lewis
Barista at PJ’s CoffeeBarista at PJ’s Coffee
Adkeem JohnsonAdkeem Johnson
Unloader at Lighthouse of the BlindUnloader at Lighthouse of the Blind