Kirstie Ruby
Lompoc,CA
Summary
Dynamic and dependable professional with a strong work ethic, recognized for enhancing customer satisfaction at Walmart. Proven expertise in cash handling and effective communication, consistently achieving high service ratings. Adept at multitasking and problem-solving, fostering a welcoming environment while training new team members to ensure operational efficiency.
Overview
16
16
years of professional experience
Work History
Upfront Self Checkout Cashier
Walmart
Lompoc
09.2023 - 03.2024
- Contributed to store cleanliness by routinely sanitizing the self-checkout stations, promoting a healthy environment for customers and staff alike.
- Exceeded company standards for customer service ratings through consistent professionalism and friendly demeanor while assisting shoppers at selfcheckouts.
- Maintained accurate cash handling procedures, ensuring proper change distribution and secure storage of funds collected from the self-checkout machines.
- Reduced wait times for customers by maintaining an organized and clean self-checkout area.
- Trained new employees on proper operation of the self-checkout system, fostering a knowledgeable and efficient team.
- Increased transaction accuracy by diligently monitoring customer transactions and assisting with barcode scanning when necessary.
- Resolved technical issues at self-checkout stations, reducing downtime and improving overall efficiency.
- Troubleshot minor technical issues at the self-checkout stations, such as paper jams or scanner errors, keeping downtime to a minimum.
- Maximized store security by closely observing customer activity to prevent theft or mishandling of merchandise.
- Supported loss prevention efforts by identifying potential shoplifting incidents at self-checkouts and alerting management as needed.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Personal Assistant
Boston Restoration
07.2008 - 03.2022
- Revitalizes furniture quality by applying advanced refinishing methods.
- Ensured proper handling of sensitive information.
- Sanding
- Executed calls efficiently to leave customers highly satisfied.
Sales Associate
Petros Vintage
Solvang, CA
07.2019 - 03.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided positive first impressions to welcome existing, new, and potential customers.
Caregiver
Private Employers
07.2008 - 03.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Had multiple patients
Sales Associate and Cook
Rocky Mountain Chocolate Factory Inc.
Solvang, CA
07.2012 - 03.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Trained and supervised cooking staff to expertly meet daily needs.
Education
High School Graduate -
Refugio High School
Santa Ynez, CA2009
Skills
- Strong work ethic
- Patience and empathy
- Efficient multitasking
- Quick decision making
- Teamwork
- Customer service
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Adaptable and flexible
- Customer service excellence
- Creative thinking
- Active listening
- Effective communication
- Cash handling
- Flexible schedule
- Cash register operation
Timeline
Upfront Self Checkout Cashier
Walmart
09.2023 - 03.2024
Sales Associate
Petros Vintage
07.2019 - 03.2020
Sales Associate and Cook
Rocky Mountain Chocolate Factory Inc.
07.2012 - 03.2014
Personal Assistant
Boston Restoration
07.2008 - 03.2022
Caregiver
Private Employers
07.2008 - 03.2020
High School Graduate -
Refugio High School