Kirstin Cowart
Tacoma,WA
Summary
Dynamic leader with extensive experience at 2U Inc, excelling in strategic planning and relationship building. Proven track record in enhancing student engagement and operational efficiency, while mentoring high-performing teams. Skilled in data-driven decision-making, fostering innovation, and cultivating a positive work environment to drive continuous improvement and achieve organizational goals.
Overview
2025
2025
years of professional experience
Work History
Director, Success Coaching
2U Inc
- Facilitated training sessions for staff on best practices in digital education and operational efficiency.
- Analyzed performance metrics to identify trends and inform strategic planning efforts across departments.
- Collaborated with stakeholders to design innovative solutions addressing challenges in higher education delivery.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Director, Post Enrollment Services
2U Inc
- Led cross-functional teams to enhance digital course offerings and improve student engagement.
- Developed strategic partnerships with universities to expand online program reach and accessibility.
- Streamlined operational processes, increasing efficiency in course development and delivery timelines.
- Mentored junior staff on best practices for project management and stakeholder communication.
- Implemented data-driven decision-making frameworks to optimize resource allocation across initiatives.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Admissions Manager
2U Inc
- Managed application processes, ensuring timely communication with prospective students.
- Developed and maintained relationships with key stakeholders to enhance recruitment efforts.
- Analyzed admissions data to identify trends and improve outreach strategies.
- Collaborated with marketing teams to create effective promotional materials for programs.
- Coordinated campus events and webinars to engage prospective students effectively.
- Monitored compliance with institutional policies and regulations throughout the admissions process.
- Facilitated smooth transition for transfer students by collaborating with academic advisors, ensuring timely evaluation of credits and accurate course placement.
Admissions Counselor
2U Inc
- Provided guidance to prospective students throughout admissions process.
- Conducted informational sessions to educate applicants on program offerings.
- Evaluated student applications and assessed qualifications for admission.
- Collaborated with academic departments to align admissions criteria with program goals.
- Delivered exceptional customer service by responding promptly to inquiries from prospective students.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
Director, Student Retention Enablement
2U Inc
Remote
01.2020 - 12.2024
- Led cross-functional teams to enhance online learning experiences and student engagement.
- Developed and implemented strategic initiatives to expand educational partnerships and program offerings.
- Oversaw project management processes to ensure timely delivery of educational products and services.
- Mentored staff in best practices for curriculum development and instructional design methodologies.
- Established key performance indicators to measure success of educational programs and initiatives.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Education
Master of Social Work -
Eastern Washington University
Cheney, WASkills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Project management
- Creativity and innovation
Timeline
Director, Student Retention Enablement
2U Inc
01.2020 - 12.2024
Director, Success Coaching
2U Inc
Director, Post Enrollment Services
2U Inc
Admissions Manager
2U Inc
Admissions Counselor
2U Inc
Master of Social Work -
Eastern Washington University