Kirstin Drozd
Hammond,LA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
The Francis Southern Table & Bar
Saint Francisville , LA
2023.12 - 2024.07
- Prepared and served food and beverages to customers.
- Resolved customer complaints and inquiries in a timely manner.
- Used focus and memorization skills to keep track of tables and remember orders.
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
- Attended company and restaurant required trainings and meetings, improving skills.
Sales Associate/Social Media Marketing
The Better Half Boutique
Woodville , MS
2024.01 - 2024.05
- Greeted customers warmly and offered styling assistance.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Organized merchandise displays to promote higher levels of customer engagement.
- Developed strategies to increase social media presence and engagement on multiple platforms such as Facebook and Instagram, during my shift.
Server
Commodores Pizza
Hammond , LA
2021.08 - 2023.11
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted with training of new staff members
Louisiana Strawberry Queen LI
Ponchatoula Strawberry Festival
Ponchatoula , LA
2022.07 - 2023.07
- Networked across the country in order to promote the state fruit and the Ponchatoula Strawberry Festival.
- Met with many state officials, in Washington D.C. and Louisiana, to maintain relationships and spread awareness about the importance of the Ponchatoula Strawberry Festival and state fruit.
- Promoted the Ponchatoula Strawberry Festival on many news broadcastings and to clubs.
- Promoted Tangi Tourism in the 2023 Rose Parade in Pasadena, CA.
Social Media Marketing Specialist
The Brown Door
Hammond , LA
2022.04 - 2022.06
- Created promotional campaigns that generated leads, resulting in increased sales.
- Cultivated and maintained relationships with clients and partners.
- Generated content for website, blog posts, press releases and social media accounts.
- Evaluated customer feedback to drive product improvement.
Server
Millside
Ponchatoula , LA
2020.04 - 2021.07
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
Behavioral Therapist
S.O.A.R
Ponchatoula , LA
2018.07 - 2020.10
- Adapted therapeutic approaches based on individual needs of each client.
- Created and maintained positive relationships with clients, families, and colleagues to ensure quality of care.
- Engaged clients in activities that foster self-regulation, personal responsibility, and independence.
Education
Marketing - Professional Sales Candidate
Southeastern Louisiana University
Hammond, LA2025-05
Skills
- Social Media Marketing
- Social Media Platforms
- Strategic Planning
- Networking
- Product Sales
- Store Opening and Closing
- Outgoing Personality
- Relationship Building
- Sales Goals Attainment
- Customer Service
- Product Promotions
Certification
- Content Marketing
- SEO
- Growth-Driven Design
- Louisiana Responsible Vendor
- BCBA
Volunteer Experience
- Richard Murphy Hospice Foundation, 11/2018-Present
- Louisiana Coastal Conservation Association, 1/2018-Present
Timeline
Sales Associate/Social Media Marketing
The Better Half Boutique
2024.01 - 2024.05
Server
The Francis Southern Table & Bar
2023.12 - 2024.07
Louisiana Strawberry Queen LI
Ponchatoula Strawberry Festival
2022.07 - 2023.07
Social Media Marketing Specialist
The Brown Door
2022.04 - 2022.06
Server
Commodores Pizza
2021.08 - 2023.11
Server
Millside
2020.04 - 2021.07
Behavioral Therapist
S.O.A.R
2018.07 - 2020.10
Marketing - Professional Sales Candidate
Southeastern Louisiana University
- Content Marketing
- SEO
- Growth-Driven Design
- Louisiana Responsible Vendor
- BCBA
Similar Profiles
Macey WalkerMacey Walker
Server at The Francis Southern Table and BarServer at The Francis Southern Table and Bar
Joshua CrainJoshua Crain
Regional Director of Operations at Yardbird Southern Table & BarRegional Director of Operations at Yardbird Southern Table & Bar
Allison EhnAllison Ehn
Pastry Chef/Front Line Cook at Yardbird Southern Table & BarPastry Chef/Front Line Cook at Yardbird Southern Table & Bar