Kirstin Jones
Newnan,GA
Summary
Dynamic and versatile professional with a proven track record at Georgia Bone and Joint, adept in organization and time management. Excelled in enhancing patient and guest experiences, demonstrated through effective communication and meticulous attention to detail. Skilled in information protection and scheduling, contributing to improved operational efficiency and team productivity.
Overview
10
10
years of professional experience
Work History
Front Desk Associate
Georgia Bone and Joint
04.2024 - Current
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
Physical Therapy Aide
Georgia Bone and Joint
12.2021 - 04.2024
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Maintained supply inventory by placing orders when supplies ran low.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Intern
Piedmont Heart Institute
05.2021 - 07.2021
- Assisted patients with exercise prescriptions
- Ensured proper exercise equipment set up
- Placed and removed EKG leads on patients
- Took vital signs before, during and after exercise
- Sterilized exercise equipment and EKG monitors
Host, Food runner, and Waitress
Grazing Here
08.2014 - 05.2017
- Maintained a positive and professional attitude towards customers
- Responded promptly to customer’s requests
- Ensured customer satisfaction and support
- Communicated effectively with coworkers
- Learned time management and organizational skills
Education
Bachelor of Science - Kinesiology: Exercise Science
Georgia Southern University
Statesboro, GA05.2021
Skills
- Team Player
- Flexibility
- Organization
- Accountable
- Time Management
- Scheduling appointments
- Information Protection
Certificationsandskills
- Adult First Aid/CPR/AED Certified - American Red Cross
- Microsoft Word, PowerPoint, and Excel
- Proficient in Epic EMR Systems
Volunteer Experience
Kyle Pease Foundation, Athlete Caregiver, 01/01/20, Present
References
Justine Coleman, ACSM EP-C, Professor at Georgia Southern University, jbcoleman@georgiasouthern.edu
Leadership Experience
- Southern Leaders, 08/01/17, 05/31/19, Leadership Skills Class, Volunteered in the Statesboro Community
- BUILD (Building Undergraduate Involvement in Leadership Development), 07/01/17, 07/31/17, Leadership
Timeline
Front Desk Associate
Georgia Bone and Joint
04.2024 - Current
Physical Therapy Aide
Georgia Bone and Joint
12.2021 - 04.2024
Intern
Piedmont Heart Institute
05.2021 - 07.2021
Host, Food runner, and Waitress
Grazing Here
08.2014 - 05.2017
Bachelor of Science - Kinesiology: Exercise Science
Georgia Southern University
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