Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Kirstin Ziegler

7236 Fernwood Avenue,NJ

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

25
25
years of professional experience

Work History

Assistant Manager

MOD Wash
05.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

Driver/ Owner

KZ Transportation
05.2015 - 04.2023
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.

EMT

GEM Ambulance
03.2009 - 01.2014
  • Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
  • Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Facilitated timely patient transfers to specialized facilities for advanced care when necessary.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.

Medical Assistant

South Jersey Occupational Health
06.2001 - 09.2008
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.

Sales / Customer Service

Harley Davidson
03.2000 - 06.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

EMT - Emergency Medical Technician

Canale Training Center
Egg Harbor, NJ
01-2012

Certified Medical Assistant - Medical Assistant

Harrison Career Inst.
Vineland, NJ
06-2001

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Time management
  • Staff supervision
  • Strategic thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Financial reporting
  • Multitasking Abilities
  • Organizational skills

Timeline

Assistant Manager

MOD Wash
05.2023 - Current

Driver/ Owner

KZ Transportation
05.2015 - 04.2023

EMT

GEM Ambulance
03.2009 - 01.2014

Medical Assistant

South Jersey Occupational Health
06.2001 - 09.2008

Sales / Customer Service

Harley Davidson
03.2000 - 06.2006

EMT - Emergency Medical Technician

Canale Training Center

Certified Medical Assistant - Medical Assistant

Harrison Career Inst.

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Kirstin Ziegler