Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kirston Jones

Bentonville,Arkansas

Summary

Customer oriented, self-motivated, and dependable individual eager for a high pace and challenging position. Successfully conquered many obstacles in a declining category through innovative merchandising strategies. Comfortable working in a multi-cultural environment. Talented and compassionate communicator.

Overview

6
6
years of professional experience

Work History

Walmart
Bentonville, Arkansas
10.2023 - Current
  • Oversaw the transition of Moving Supplies, a $300M category, implementing strategic measures to mitigate sales loss by enhancing capacity, awareness, and foot traffic, in collaboration with suppliers like Shurtape and Pratt.
  • Managed and analyzed sales data, identifying opportunities that increased GMV by 1.7% and profit by $2.5M in 52 weeks for an online-only category, Commercial.
  • Collaborated and developed agreements with vendors like Kimberly-Clark and Georgia-Pacific to onboard 19 SKUs, addressing a $5M opportunity gap compared to the market.
  • Lead and managed content quality for Department 12, resulting in 95%+ content quality scores for our team in the 1P channel.
  • Lead and managed category weekly, monthly, and quarterly reports to track progress against goals.
  • Conducted market research on competitors, analyzed retail trends for best practices, and managed vendor relationships while sourcing new suppliers for 76 SKUs in surface protection during the modular relay process.

Merchandising Specialist

Sams Club Home Office
Bentonville, Arkansas
06.2022 - Current
  • Developed and launched a successful book campaign, achieving a +286% GMV lift for live items.
  • Enriched content and onboarded over 1000 SKUs.
  • Managed relationships with multiple suppliers across various categories and 700+ 1P items.
  • Assisted in team and personal projects, including curation and buy-ability for assigned categories, optimizing the digital experience for members.
  • Resolved urgent issues for merchants and suppliers related to inventory, visibility, buyability, and limits.
  • Communicated cross-functionally with different departments to successfully launch items, especially during events and promotions.
  • Managed campaigns and banners across multiple subcategories.
  • Optimized a category by delisting and enriching items to match seasonal demand.

Reconciliation Specialist

Sageway Behavioral Health
Bentonville, Arkansas
05.2019 - 06.2022
  • Collaborate with patients, third party institutions, and team members to resolve billing inconsistencies and errors
  • Create invoices and billing materials to send directly to a customer or patient
  • Input payment history, upcoming payment information or other financial data into an individual account
  • Recovered $500,000 in aging and outstanding reports across 10 different insurance portals
  • Inform patients or customers of any missed or upcoming payment deadlines
  • Calculate and track various company financial statements
  • Translate medical code if working in a medical setting
  • Search multiple financial statements for payment inconsistencies or errors

Education

Bachelors of Science -

University of Central Arkansas
Conway, Arkansas
01.2020

Skills

  • Leadership
  • Time Management
  • Complex Problem Solving
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Ability to Multitask
  • Critical Analysis
  • Flexibility and Adaptability
  • Merchandising Strategy
  • Business Development Strategy

Accomplishments

  • Associate Merchant of the Week

Timeline

Walmart
10.2023 - Current

Merchandising Specialist

Sams Club Home Office
06.2022 - Current

Reconciliation Specialist

Sageway Behavioral Health
05.2019 - 06.2022

Bachelors of Science -

University of Central Arkansas

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Kirston Jones