Kirt Kleindienst
Fulton,MO
Summary
Dedicated and organized professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
16
16
years of professional experience
Work History
Opperations Manager
Central Crop Insurance LLC
Kingdom City, MO
08.2021 - 03.2024
- Developed and implemented office policies and procedures.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Developed key performance indicators to measure effectiveness of operational processes.
Meter Reader Supervisor
Columbia Utilities
Columbia, MO
09.2008 - 08.2021
- Coordinated my team to read electric and water meters in assigned areas to determine amount of usage; ensure accuracy of readings.
- Inspect and locate meters for tampering, damage or other anomalies; make necessary repairs.
- Investigate customer complaints regarding discrepancies between actual and billed amounts of energy used.
- Record readings from meters accurately in the appropriate database system.
Education
History
Eastern Kentucky University
Richmond, KYSkills
- Process Improvement
- Business Planning
- Workflow Optimization
- Customer Service
- Marketing
- Customer Relationship Management
Timeline
Opperations Manager
Central Crop Insurance LLC
08.2021 - 03.2024
Meter Reader Supervisor
Columbia Utilities
09.2008 - 08.2021
History
Eastern Kentucky University
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