Kirtland Black
West Babylon,United States
Summary
Detail-oriented retail and warehouse worker with experience in fast-paced environments. Known for effective communication and teamwork, contributing to efficient operations and exceptional customer experiences. Eager to leverage skills to drive success in a dynamic retail setting. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Dicks Sporing Goods
Melville, New York
10.2024 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Assisted customers with finding the right product for their needs.
- Collaborated with team members to ensure efficient store operations and enhance customer experience.
- Maintained organized merchandise displays on sales floor.
- Collaborated with team to restock inventory effectively.
- Processed transactions accurately at point-of-sale register.
- Completed transactions in an efficient manner while providing excellent customer service.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Warehouse Worker
Amazon
Syosset, New York
11.2025 - 01.2026
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Performed cycle counts to maintain accurate inventory records.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Ensured safety protocols were followed at all times while operating machinery.
- Conducted regular safety inspections to identify hazards and ensure compliance with safety regulations.
- Collaborated with team members to ensure efficient workflow and timely order processing.
- Packaged products securely for outbound shipments to customers.
- Sorted and organized incoming shipments for efficient storage.
Warehouse Worker
FedEx
Bethpage, New York
08.2025 - 09.2025
- Collaborated with team members to efficiently stage and sort products for loading.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Sorted and organized incoming shipments for efficient storage.
Retail Sales Associate
Target
Farmingdale, New York
10.2024 - 07.2025
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Collaborated with team members to ensure efficient store operations and enhance customer experience.
- Tracked inventory levels throughout day and restocked items as needed.
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays on sales floor.
- Processed transactions accurately at point-of-sale register.
- Collaborated with team to restock inventory effectively.
FOH Team Member
Chick-fil-A
Levittown, New York
06.2024 - 08.2024
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Assisted colleagues whenever needed during peak business hours.
- Collaborated with team members to enhance customer experience and maintain high service standards.
- Explained menu items, took orders and delivered food courses according to instruction.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Utilized point-of-sale system to process transactions accurately and efficiently.
- Maintained safe food handling practices to prevent germ spread.
- Assisted colleagues whenever needed during peak business hours to ensure efficient food preparation.
Education
Some College (No Degree) - Undeclared
Molloy University
Rockville Centre, NYSkills
- Retail operations management
- Attention to detail
- Adaptive and creative
- Order fulfillment strategies
- Problem solving and resolution
- Team collaboration and support
- Effective communication skills
- Team management
- Work ethic
- Flexibility in tasks
- Adaptability to change
- Self-motivated and disciplined
Timeline
Warehouse Worker
Amazon
11.2025 - 01.2026
Warehouse Worker
FedEx
08.2025 - 09.2025
Retail Sales Associate
Dicks Sporing Goods
10.2024 - Current
Retail Sales Associate
Target
10.2024 - 07.2025
FOH Team Member
Chick-fil-A
06.2024 - 08.2024
Some College (No Degree) - Undeclared
Molloy University