Kirubel Tadesse
Los Angeles,CA
Summary
Dedicated network Engineer with over 3 years of experience specializing in enterprise network and security. Skilled in resolving complex hardware, software, and network issues, with a focus on ensuring secure and efficient IT system operations. Proficient in network setup, security measures, data backup, and recovery. Strong expertise in implementing antivirus solutions and maintaining robust security protocols. Excellent communicator, known for delivering exceptional support and collaborating effectively with teams, clients, and vendors to ensure successful IT projects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Network Engineer
Crimson IT
10.2024 - Current
Sr. Helpdesk Engineer
CrimsonIT
03.2024 - 10.2024
- As a Sr. Helpdesk Engineer, I specialize in administering and managing IT environments for clients with over 200 users, focusing on Microsoft 365 and Azure, including Intune MDM. I provide Level 2&3 technical support, ensuring efficient resolution of complex issues. Additionally, I have extensive experience with enterprise-level switching and routing, as well as configuring and managing firewalls and VPNs to maintain secure, scalable network infrastructures. I lead IT projects such as infrastructure installation, network deployment, and server management, consistently delivering projects on time and within budget. My responsibilities include implementing and maintaining advanced security measures across networks and servers, ensuring high availability and security for business-critical systems. I also oversee the management of CCTV and access control systems, and conduct regular audits to ensure the reliability and integrity of all IT systems. My proactive approach to problem-solving and strong technical expertise in networking and security allow me to deliver secure and efficient IT solutions.
IT Field Technician
Arc Designs Digital Archiving Systems, LLC
03.2023 - 03.2024
- Provided hands-on technical support, resolving hardware, software, and network issues. Installed and maintained computer systems, printers, IP phones, and network devices such as switches, firewalls, and WAPs, while implementing security measures to prevent cyberattacks. Managed server installations with virtualization to ensure smooth, secure IT operations. Utilized a ticketing system to track and prioritize requests, maintaining accurate documentation. Delivered exceptional Help Desk service with strong communication and problem-solving skills, ensuring high user satisfaction.
Education
High School Diploma - undefined
College Degree - in progress
Skills
- Microsoft Azure & Intune Administration
- CCTV & Access Control
- Microsoft 365 Administration
- Networking & Security
- Fortinet Network
- Cisco Meraki
- Cisco Systems
- Administration of Servers (Active Directory, DNS, DHCP)
- Hyper-V
- Physical & Virtual Servers
- Windows & MAC OS
- VoIP
- Network configuration
- LAN switching technologies
- Layer-2/3 protocols
- OSPF routing
- IP addressing and subnetting
Certification
- Cisco CCNA Certified
- CompTIA Security+
- CompTIA Network+
- CompTIA A+
- CompTIA ITF+
- (ISC)2 Certified in Cybersecurity
Timeline
Network Engineer
Crimson IT
10.2024 - Current
Sr. Helpdesk Engineer
CrimsonIT
03.2024 - 10.2024
IT Field Technician
Arc Designs Digital Archiving Systems, LLC
03.2023 - 03.2024
High School Diploma - undefined
College Degree - in progress
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