KIRUTHIKA PALANISAMY
Newark
Summary
Senior project manager with extensive experience in enhancing operational efficiency and driving innovative solutions across large-scale programs. Proven track record in managing project delivery, implementing process improvements, and automating workflows. Skilled in fostering strong relationships with stakeholders and leading diverse teams in high-tech environments. Certified project management professional with expertise in agile methodologies and project management tools.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. PROJECT MANAGER
Molina Healthcare
Los Angeles
06.2023 - Current
- Led end-to-end implementation of Qnxt Upgrade project, managing Azure servers and DevOps pipelines across environments.
- Coordinated testing and validation processes to achieve seamless integration with Qnxt-dependent applications.
- Successfully managed Qnxt HotFix upgrade, ensuring timely deployment and zero significant downtime.
- Utilized Qnxt expertise to quickly troubleshoot complex issues, minimizing operational impact.
- Directed full-scale implementation of Medicaid state program, ensuring compliance and timely delivery within budget.
- Managed resource allocation, budgeting, and risk management for Qnxt and Medicaid projects, meeting all milestones.
- Provided strategic guidance to business and technical teams, delivering progress updates and ensuring smooth transitions.
- Established best practices for effective management of complex projects, enhancing overall project outcomes.
TECHNICAL PROJECT MANAGER - Zeta Global
Actable
New York
05.2022 - 06.2023
- Managed and executed complex technical projects to ensure successful email delivery and customer data management outcomes.
- Interfaced with clients and internal stakeholders to define project scope, objectives, timelines, and budgets.
- Implemented best project management practices, expediting four major Retail and CPG client onboarding projects.
- Coordinated webhook implementations for real-time updates between marketing platforms and client vendors.
- Executed over 150 marketing and transactional campaigns for a multi-brand retail enterprise, enhancing customer retention.
- Addressed client needs and resolved issues to maximize satisfaction for major accounts including Miller Knoll and Destination XL.
- Oversaw end-to-end testing processes for marketing strategies and customer engagement initiatives.
- Coordinated internal resources to complete tasks efficiently, maintaining budgetary constraints.
PROJECT MANAGER - CVS
Cognizant Technologies Solutions
Boston
11.2015 - 06.2020
- Delivered technical projects in systems design, software engineering, and application development for Aetna-Coventry.
- Oversaw 20+ EDI team members, ensuring project timelines and metrics were consistently met.
- Facilitated migration of seven legacy applications to a new third-party platform.
- Managed 10 client onboarding projects, earning customer pride award for three consecutive years.
- Developed technology project strategies to support Healthcare EDI transactions and Global Claim Repository.
- Synthesized stakeholder feedback from interdependent work streams for effective presentations to senior leadership.
- Augmented relationships with executives and business leaders to ensure alignment with strategic vision.
- Led project planning phases, including requirements gathering and functional specifications.
PROJECT LEAD - Fallon Health
Cognizant Technologies Solutions
Coimbatore
07.2013 - 11.2015
- Commanded project planning and support for EDI project implementation and post-implementation activities.
- Managed multiple projects, including QNXT Implementation and Trucare Clinical System Upgrade.
- Led Affordable Care Act EDI Implementation and received Associate of the Month recognition.
- Developed complex SQL queries and T-SQL stored procedures for testing in SQL Server.
- Configured products in Pega PCS for claim adjudication and member enrollments in QNXT Application.
- Executed technology solutions while leading technical requirement gathering sessions and producing documentation.
- Designed and executed manual and automated test scripts for systems integration and UAT.
- Facilitated vendor/client partner testing to ensure successful project outcomes.
QA Business Consultant - Aetna
Cognizant Technologies Solutions
Coimbatore
10.2009 - 07.2013
- Deployed improvements to align testing strategies with industry standards, communicating updates to senior leadership.
- Fostered culture of continuous improvement through effective data monitoring and project management.
- Coordinated requirements gathering, functional specifications, and user acceptance testing while executing test scripts.
- Documented comprehensive testing approaches and plans for regression and functional testing, creating test matrices.
- Prepared critical test data flows alongside project schedules; oversaw integration testing before and after defect resolutions.
- Utilized HP Quality Center for defect reporting, actively participating in status meetings to resolve issues.
Education
Master of Science - Project Management
Northeastern University
Boston, MA04.2022
Master of Science - Computer Technology
Anna University
India05.2010
Bachelor of Science - Computer Science
Bharathiar University
India05.2008
Skills
- Project management tools
- Agile methodologies
- Software development lifecycle
- Microsoft Office Suite
- Cloud computing services
- Data analysis and visualization
- Customer relationship management
- Stakeholder engagement
- Risk assessment and mitigation
- Process optimization strategies
- Cross-functional teamwork
- Change management practices
- Regulatory compliance expertise
- Resource planning and allocation
- Financial oversight and administration
- API integration and testing
- Database management systems
- Documentation and collaboration tools
Certification
- Project Management Professional Certification | PMI
- Foundation Level Certification | International Software Testing Qualifications Board
Technical Skills
- Project Management Tools: Smartsheet, Asana, HP ALM, HP QC, IBM ClearQuest, Jira, Microsoft 365, Atlassian, Confluence
- File Integration Software: Edifecs, Biztalk, IBM Streling
- API Tools: REST API, SOAP UI, Postman
- Cloud Products – Azure, Snowflake, Google Cloud, Salesforce Marketing Cloud, SFDC CRM
- Data Formats: X12, Flat File, XML, JSONL (JavaScript Object Notation)
- Applications: Zeta Marketing Platform, Zeta CDP, Lytics CDP, QNXT, Facets.
- Tools: Selenium, UFT, Optum, Figma (UI/UX Design)
Timeline
Sr. PROJECT MANAGER
Molina Healthcare
06.2023 - Current
TECHNICAL PROJECT MANAGER - Zeta Global
Actable
05.2022 - 06.2023
PROJECT MANAGER - CVS
Cognizant Technologies Solutions
11.2015 - 06.2020
PROJECT LEAD - Fallon Health
Cognizant Technologies Solutions
07.2013 - 11.2015
QA Business Consultant - Aetna
Cognizant Technologies Solutions
10.2009 - 07.2013
Master of Science - Project Management
Northeastern University
Master of Science - Computer Technology
Anna University
Bachelor of Science - Computer Science
Bharathiar University
Similar Profiles
Mayra GarciaMayra Garcia
Claims Auditor at Bright Healthcare Plan & Molina Healthcare PlanClaims Auditor at Bright Healthcare Plan & Molina Healthcare Plan
Jenasi VelaJenasi Vela
Member Engagement Representative at Molina HealthcareMember Engagement Representative at Molina Healthcare
Reagan BisaillonReagan Bisaillon
Case Manager Supervisor at Molina HealthcareCase Manager Supervisor at Molina Healthcare
Elizabet Matos HidalgoElizabet Matos Hidalgo
Utilization Review Nurse at Molina HealthcareUtilization Review Nurse at Molina Healthcare
Amanda GreenAmanda Green
Skill Craft Laborer/ Crew Cheif at R.C.C. Restoration Repair and DesignSkill Craft Laborer/ Crew Cheif at R.C.C. Restoration Repair and Design