Karen Isaac-Seals
Counselor
Hazelwood ,MO
Summary
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Overview
12
12
years of professional experience
Work History
Package Handler
UPS
St. Louis, Missouri
11.2017 - Current
- Estimated weights, heights and centers of balance to make precise placements.
- Established long-term customer relationships through prompt and courteous service.
- Divided cargo received by account Number and intended location.
- Picked products for specific routes according to pick sheets.
Pharmacy Technician
Schnucks Pharmacy
St. Louis, MO
01.2017 - 11.2017
- Counted, measured and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Restocked automated medication dispensing equipment.
Carpet Cleaning
Kwik Dry Carpet Cleaning
St. Louis, MO
11.2015 - 01.2017
Carpet Cleaning
Kwik Dry Carpet Cleaning
St. Louis, MO
11.2015 - 01.2017
- Safe and efficient operation of machinery .
- Installed, aligned, and balanced new equipment.
- Maintained positive relationships with all customers.
- Performed basic machine set up.
- Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
- Maintained compliance with company standards to perform all maintenance activities.
- Provided outstanding customer service.
Manager
Jimmy Johns
St. Charles , MO
09.2013 - 11.2015
- Met with each associate to establish realistic sales goals for the month.
- Strengthened existing customer relationships through extensive communication and tried and true marketing strategies.
- Immediately addressed issues with customers so that they could be successfully resolved.
- Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Supervised and directed all merchandise and shipment processing.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Processed cash and credit payments rapidly and accurately.
Education
High School Diploma -
Hazelwood West High School
Hazelwood MO 2003
Milliken University
Decatur, ILSkills
- Warehouse and fulfillment
- Project management
- Quality management systems knowledge
- Fast learner
- Excellent time management
- Warehouse and manufacturing operations
- Training and development
- Exceptional telephone etiquette
- Schedule management
- Customer relations
- Effective workflow management
- Excellent time management skills
- Effective problem solver
Timeline
Package Handler
UPS
11.2017 - Current
Pharmacy Technician
Schnucks Pharmacy
01.2017 - 11.2017
Carpet Cleaning
Kwik Dry Carpet Cleaning
11.2015 - 01.2017
Carpet Cleaning
Kwik Dry Carpet Cleaning
11.2015 - 01.2017
Manager
Jimmy Johns
09.2013 - 11.2015
High School Diploma -
Hazelwood West High School
Milliken University