Kisandra Then Morales
Kissimmee
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service Cashier
Elegant Beauty Supply
Kissimmee
12.2022 - Current
- Assisted customers with product selections and beauty supply inquiries.
- Operated cash register and processed customer transactions efficiently.
- Maintained clean and organized sales floor for a pleasant shopping experience.
- Stocked shelves with new inventory and arranged displays attractively.
- Handled customer complaints and resolved issues in a professional manner.
- Trained new cashiers on procedures and best practices in customer service.
- Collaborated with team members to improve store operations and workflow.
- Provided product knowledge to customers, enhancing their shopping experience.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Resolved customer complaints in a professional manner.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
- Informed customers of in-store promotions or pricing specials.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Assisted customers with locating merchandise within the store.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Education
Baking And Pastry - Spanish Baking And Pastry
Florida Technical College
Orlando, FL 09.2024 - 08.2025
Osceola High School
Kissimmee, FLSkills
- Baking techniques
- Food safety regulations
- Customer service
- Inventory management
- Staff training
- Time management
- Cash handling
- Product knowledge
- Guest services
- Cash register operation
- Bilingual Spanish and English
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Baking And Pastry - Spanish Baking And Pastry
Florida Technical College
09.2024 - 08.2025
Customer Service Cashier
Elegant Beauty Supply
12.2022 - Current
Osceola High School