Kisha Burgardt
Wichita,KS
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Heartland Cardiology, Wichita, KS Ultrasound
Wichita, KS
01.2013 - Current
- Manages ordering testing supplies for patients and staff. Documents patient information for clinic use. Monitors outgoing and incoming patients to ensure they were appropriately taken care of. Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing. Works in a team setting with other medical staff such as nurses, APRNs, and office staff to ensure a smooth and accurate experience for the patients. In charge of closing up the lab and diagnostic area so work can begin accurately the next work day. Good repore with physicians in many different fields and areas of study. Works with fellow managers on staff evaluations and makes recommendations for advancement. Keeps the schedule and staff in check for accuracy and good patient flow Tracks overbooking, monitors referrals, physician orders and follow-ups if they are needed after testing. Knowledgeable in various office duties such as faxing, electronic postage machine, tele-med set up, and working electronically with patient and doctor documents in regards to billable insurances and precerts. Works to solve problems with subordinate staff to ensure that the office is running efficiently to provide the correct care the patients need given the situation.
- Over 17 years working in Office Management
Dr. Charles Beck PA, Wichita KS Ultrasound Manager and Medical Assistant
Wichita, KS
06.2004 - 12.2012
- In charge of the patient testing lab and managed schedules and assigned work of Ultrasound staff. Sat in on interviews and made recommendations for new hires and evaluations. Answered office calls, made appointments, scheduled procedures, ordered testing & verified insurance. In charge of and regularly ordered supplies for the entire clinic. Prepared charts for the week accurately for the PA’s and physicians. Made sure the office was up to date with testing equipment and compliant with OSHA. Became knowledgeable with the patients and took care of them appropriately throughout the years. Performed tests on patients and made calls with results of the testing done in the office and outside testing if needed. Prepared charts and verified medical information with hospitals and other practices to make sure patient information was accurate. Collaborated with other managers in house to determine the office budget and projections for the next quarter. Accurately resolved problems amongst staff and worked to resolve issues. Excellent customer service skills and outstanding ability to work with supervisors, staff and medical staff.
- 40 hours per week
Education
Bachelor of Arts - Communication Sciences And Disorders
Wichita State University
Wichita, KSMaster of Arts - Environmental Studies, Sustainable Development and Policy
University of Illinois at Springfield
Springfield, Illinois01-2011
Cardiac Sonography
Washburn University
Topeka, KS01-2004
Skills
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organization and time management
- Customer service
- Problem-solving
- Calm under pressure
- Problem resolution
- Office administration
- Scheduling and calendar management
- Workflow planning
- Account reconciliation
- Recordkeeping and reporting
- Negotiation
- Company representation
- Work Planning and Prioritization
- Technology troubleshooting
- Research
- Policy and procedure modification
- Calendar management
- Developing policies and procedures
- Mail handling
- Project management
- Documentation and control
- Organization and multitasking
- Relationship building
- Administrative support
LANGUAGES
Completed a course in SEE through Wichita State University.
Timeline
Heartland Cardiology, Wichita, KS Ultrasound
01.2013 - Current
Dr. Charles Beck PA, Wichita KS Ultrasound Manager and Medical Assistant
06.2004 - 12.2012
Bachelor of Arts - Communication Sciences And Disorders
Wichita State University
Master of Arts - Environmental Studies, Sustainable Development and Policy
University of Illinois at Springfield
Cardiac Sonography
Washburn University