Kisha Castillo

Albany,NY

Overview

years of professional experience

Albany Medical Center Hospital

Albany, NY

10.2021 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed lab work and urinalysis
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

St Peters Hospital

Albany, NY

09.2018 - 09.2022

Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.

Capital District Pedicatrics

Albany, NY

08.2012 - 10.2018

Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Handled and billing and Referrals

Adult Learning Center

01-2004

Albany Medical Center Hospital

10.2021 - Current

St Peters Hospital

09.2018 - 09.2022

Capital District Pedicatrics

08.2012 - 10.2018

Adult Learning Center