Kisha Castillo
Albany,NY
Overview
12
12
years of professional experience
Work History
Medical Assistant / Phelbotomist
Albany Medical Center Hospital
10.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed lab work and urinalysis
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Phelbotomist
St Peters Hospital
09.2018 - 09.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Assistant / Phelbotomist
Capital District Pedicatrics
08.2012 - 10.2018
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Handled and billing and Referrals
Education
GED -
Adult Learning Center
01-2004
Timeline
Medical Assistant / Phelbotomist
Albany Medical Center Hospital
10.2021 - Current
Phelbotomist
St Peters Hospital
09.2018 - 09.2022
Medical Assistant / Phelbotomist
Capital District Pedicatrics
08.2012 - 10.2018
GED -
Adult Learning Center
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