Kisha Saint-Jean Charlot
Miramar,FL
Summary
11 years experienced as a Medical Assistant in the healthcare profession prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Nurse Student Extern Clinical with Miami Dade College
Jackson Memorial Health
06.2024 - 08.2024
- Basic Patient Care, assisting with activities of daily living (ADLs), Taking and recording vitals, Assisting with hygiene, monitor patient intake and output, transport patient to the ER or diagnostic procedure, maintain a clean and safe environment
- Skills and Procedure under RN supervision, PEG tube medication administration, maintain colostomy/ illeostomy cleaning and measure output, demonstrate physical assessment, performing Point of care, gathering specimen, safety precaution and IV placement, therapy, and removal
- Administered medications via oral, IV, suppository and intramuscular injections and monitored responses.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Clinical Coordinator/Register Medical Assistant/Phlebotomist
Mount Sinai Medical Center
10.2011 - 01.2019
- Work with multiple Physicians in the Division of Cardiology Department Specialize Pulmonary Hypertension, Electrophysiology, Interventional and Clinical Cardiology, Cardiac Catheterization, and Echocardiography
- Assist 12 Physicians per week, 3 to 7 Physicians per day that includes the Chief of Cardiology and the Director of ICU/CCU
- Knowledgeable about the software called EPIC/MUSE to assist patient direct care and order labs and procedures, initiate Prior Authorization of Pulmonary Hypertension and Cardiac medication
- Performed vitals, EKG 12 leads, placed cardiac event monitor as needed per Physicians
- Oversaw compliance with healthcare regulations, ensuring clinic exceeded standards during audits.
- Created and assist with weekly schedules for Medical Assistants, taking into account sick days and vacation time.
- Monitor and manage patient schedule to ensure optimal patients flow within Physicians
- Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
- Understand and executes a Physician’s preferred treatment protocols when coordinating patient flow
- Improved patient satisfaction with personalized care coordination, leading to notable increase in positive feedback.
- Demonstrates appropriate medical knowledge and effectively communicate instructions to patients
- Help implement practice quality assurance and compliance with HIPAA, CLIA, and OSHA
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
Medical Assistant/Phlebotomist
MCCI Holding Group
04.2009 - 10.2011
- Perform EKG’s, Injections, venipuncture and specimens
- Work with multiple Physicians, Specialists, and Physicians Assistants in a hospital setting facility
- Acknowledge hospital calls for consults, medications orders, admitting orders
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with major and minor surgeries, including preparing operating room and sterilizing instruments.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL12-2020
Associate of Arts -
Miami Dade College
Miami, FL05-2016
Associate of Science - Medical Assisting, Phlebotomy, EKG
Southeastern College
Miami, Fl02-2007
Skills
- Point of care testing
- Interdisciplinary collaboration
- Critical thinking
- Effective communication
- Time management
- Clinical judgment
- Care coordination
- Phlebotomy techniques
- Patient assessment and care
- Patient education
Accomplishments
- Patient Care - Delivered compassionate care that exceeded hospital requirements.Successfully provided quality care to 25-40 patients in Multi Physicians environment daily.
- Rewarded Employee of th Month 2015,2017,2018 for Physician Group Practice
- Promoted as Clinical Coordinator with Columbia University Division of Cardiology at Mount Sinai Medical Center
Certification
- American Medical Technologist, Register Medical Assistant - Good standing as of 2007-Present
- American Medical Technologist, Register Phlebotomy Technician- Good standing as of 2013-Present
- BLS/CPR certified by CPR Hollywood as of 2024-2026
Timeline
Nurse Student Extern Clinical with Miami Dade College
Jackson Memorial Health
06.2024 - 08.2024
Clinical Coordinator/Register Medical Assistant/Phlebotomist
Mount Sinai Medical Center
10.2011 - 01.2019
Medical Assistant/Phlebotomist
MCCI Holding Group
04.2009 - 10.2011
Associate of Science - Nursing
Miami Dade College
Associate of Arts -
Miami Dade College
Associate of Science - Medical Assisting, Phlebotomy, EKG
Southeastern College