Sean William Andino Is a High school graduate from Miami Senior High school. Receiving the Presidential Silver Award for a high GPA. During High school he also studied at George T. Baker Aviation School for 3 Years; receiving his Aviation Powerplant Certification. He is Currently studying in Miami Dade College and is in his last semester before receiving his Associates in Art degree for Psychology. Sean William was received a Scholarship for high GPA from Miami Dade College. Sean William has Volunteered in multiple fundraisers through out his life. For example; He has participated in a charity kickball and softball tournament, to spread awareness for Mucopolysachharidosis or MPSII. He is talented in communication skills through calls or in-person. He is Literate in Apple work, and Microsoft Office Applications. He has proper Telephone Etiquette; As well as Communication skills, and Organization skills. He is comfortable on working through hard situations and doesn't step back from any issue or problem thrown at him. He is currently seeking a position that will utilize his strengths and facilitate in the development of his skills; therefor adding to the growth anywhere he's at.
Hi, I’m
Sean William Andino
Miami,FL
Summary
Overview
3
years of professional experience
1
Language
Work History
Miami Dade College-Eduardo Padron Campus
Miami Dade College Part Time Clerk
2021.09 - Current (3 years)
Job overview
- College Board SAT/ACT Testing room supervisor
- Secured testing materials and maintained confidentiality of all details.
- Assisted faculty with setting up tests and coordinating test spaces.
- Validated appropriate identification to allow admission to testing area.
- Leveraged computers to administer tests, record scores and create appointments.
- Conferred with teachers concerning programs and materials to meet student needs.
- Supervised over hundreds of final exams for approximately a handful of students at conclusion of each semester.
Miami Dade College, Eduardo Padron Campus
Miami Dade College Part Time Clerk
2021.08 - Current (3 years & 1 month)
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Documented and detailed calls and complaints using call center's CRM database.
- Educated customers on current promotions, upgrades or new offerings available under current plan.
- Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
- Met customer call guidelines for service levels, handle time and productivity.
- Exhibited high energy and professionalism when dealing with clients and staff.
CIC Flooring
Flooring Specialist
2019.11 - 2020.06 (7 months)
Job overview
- Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
- Removed existing flooring to prepare [Type] and [Type] floor surfaces for new flooring.
- Swept, scraped and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Used tape, glue and heated carpet irons to join edges of carpet.
- Installed sheeting on floor surfaces by applying adhesive and rolling with [Type] tool to form smoothest finish.
- Spread adhesive cement over floor to prevent board joint wearing.
- Secured carpets in place by fastening metal treads across door openings.
- Operated blowtorch to heat or soften floor covering materials to fit floor coverings around irregular surfaces and patch cracks.
- Removed existing flooring materials and prepared area for installation of new products.
- Installed carpet, hardwood and more flooring in commercial and residential buildings.
- Utilized personal protective equipment to prevent exposure to fumes and hazardous substances.
Education
Miami Dade College Miami, FL
Associate of Arts from Psychology
05.2023
University Overview
- [Presidential Scholarship] Scholarship Recipient
- 3.7 GPA
Miami Senior High School Miami, FL
High School Diploma
06.2021
University Overview
- Honor Roll GPA 4.0
- Awarded the Presidential silver award
George T. Baker Aviation Technical College Miami, FL
No Degree from Aviation
06.2020
University Overview
- Awarded the FAA Powerplant Certification
Skills
- Entry Verification
- Data Entry Accuracy
- Microsoft Word
- Data Logging
- Office Organization
- Business Operations
- Office Equipment
- Test Administration
- Testing Procedures
- Exam Proctoring
- Log Updating
- Test Proctoring
- Student Testing
- High-Volume Environments
- Customer Support
- Call Center Operations
- Customer Service Standards
- Project Specifications
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Miami Dade College Part Time Clerk
Miami Dade College-Eduardo Padron Campus
2021.09 - Current (3 years)
Miami Dade College Part Time Clerk
Miami Dade College, Eduardo Padron Campus
2021.08 - Current (3 years & 1 month)
Flooring Specialist
CIC Flooring
2019.11 - 2020.06 (7 months)
Miami Dade College
Associate of Arts from Psychology
Miami Senior High School
High School Diploma
George T. Baker Aviation Technical College
No Degree from Aviation
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