Kisha Williams
Documentation Specialist
Orlando,FL
Summary
Experienced Document Quality Control Analyst with demonstrated track record of improving loan application assembly procedures by leveraging hands-on inspections, verification methods and data analysis. Disciplined professional with systematic approach to loan processing.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
HELOC Support Services /Quality Control Analyst
Digital Risk, LLC
Maitland, FL
04.2020 - 06.2023
- Trained and coached existing and new employees on multiple investigative case types and internal control processes.
- Inspected 100+ files weekly and compared against standards to meet regulatory requirements.
- Affirmed loan documentation accuracy to protect lenders from potential fraud.
- Communicated with originator, underwriter or applicant concerning progress of loan file.
- Maintained accurate records of loan processing activities and documents in CRM system.
Title Coordinator
Wyndham Destinations
Orlando, FL
11.2015 - 07.2020
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Maintained confidentiality and security of personal information to protect customers privacy and prevent identity theft.
- Researched 70+ ownership interests and liens on real estate properties daily.
- Created legal documents such as deeds, mortgages and leases based on title search results.
- Utilized various online databases and public land records to verify ownership information.
Education
Some College (No Degree) - Business Administration And Management
DeVry University
Downers Grove, IL 04.2008 - 01.2011
Skills
Asset Verification procedures
undefinedTimeline
HELOC Support Services /Quality Control Analyst
Digital Risk, LLC
04.2020 - 06.2023
Title Coordinator
Wyndham Destinations
11.2015 - 07.2020
Some College (No Degree) - Business Administration And Management
DeVry University
04.2008 - 01.2011
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