Kisha Williams
Orlando,FL
Summary
Professional with strong background in mortgage application and property title management, delivering exceptional results in property documentation and ownership verification. Demonstrates high level of accuracy and efficiency, ensuring compliance with all legal and regulatory requirements. Known for fostering collaboration, adaptability, and reliability within team environments, consistently meeting organizational objectives.
Overview
11
11
years of professional experience
Work History
Title Specialist
Vacation Ownership Title Agency, Inc
10.2023 - 07.2025
- Reviewed and complied data weekly for property ownership into Microsoft Excel to ensure accurate reporting form all 50 states.
- Notarized deeds for transfer of timeshare ownership.
- Streamlined document management processes, enhancing efficiency in title processing workflows.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
QC Analyst / HELOC Support Staff
Digital Risk
04.2020 - 06.2023
- Reviewed an average of 30-40 Home Equity Line of Credit (HELOC) loan files daily for errors and program qualifications.
- Communicated with underwriters and departments about outstanding document requirements preventing loan closing.
- Created and revised procedures, checklists and job aids to reduce errors.
- Monitored KPIs to proactively address bottlenecks and quality issues.
Title Coordinator
Wyndham Destination
11.2015 - 08.2020
- Managed database receipt of Assignment Agreements, Ownership Change Requests Mortgages, and Certificate of Trust.
- Performed post-closing duties such as copying/indexing files.
- Trained new team members on title coordination procedures and best practices.
- Maintained organized digital files and records of property titles, ensuring easy access for colleagues and clients alike.
Vacation Planner
Universal Orlando Resort
06.2014 - 01.2016
- Top 10% seller for three quarters
- Provided quality guest service by booking various service and product reservations and utilizing techniques to increase the sale of admissions media
- Collaborated with guests to identify preferences and tailor experiences accordingly.
Education
Some College (No Degree) - Business Administration Coursework
DeVry University
Orlando, FLSkills
- Certified notary public
- Efficient record sourcing in diverse formats
- Skilled in LexisNexis and data trace applications
- Proficient in title chain analysis
- Ordering all required verifications, documentation and subsequent follow-ups to meet required timeframes
- Regulatory compliance assessment
- Underwriting document preparation and evaluation
- Loan processing documentation
Timeline
Title Specialist
Vacation Ownership Title Agency, Inc
10.2023 - 07.2025
QC Analyst / HELOC Support Staff
Digital Risk
04.2020 - 06.2023
Title Coordinator
Wyndham Destination
11.2015 - 08.2020
Vacation Planner
Universal Orlando Resort
06.2014 - 01.2016
Some College (No Degree) - Business Administration Coursework
DeVry University
Military
- US Army 1993 -1997, Sergeant, Medical Specialist
- Acting General Surgery Manager
- Obtained and delivered lab samples
- Provided quarterly EO and biohazard training
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