KISHAN PATEL
Summary
Motivated business professional bringing 4 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Business Owner
Shaker Bar
09.2023 - Current
- Managed cash flows by accurately tracking daily transactions, deposits, invoices payments, and payroll processing.
- Ensured consistent financial performance by closely monitoring revenues, expenses, and budget allocations.
- Developed a diverse drink menu featuring innovative cocktails and high-quality spirits to attract a wider clientele.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented inventory control systems to reduce waste and maintain optimal stock levels for efficient operations.
Business Owner
The Seasonal
08.2020 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
- Analyzed sales data regularly in order to make informed decisions about menu offerings based on popularity trends.
- Managed staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
- Analyzed sales data to identify trends in consumer preferences, adjusting menu offerings accordingly to maximize profitability.
Head Bartender
Lutzi
04.2019 - 10.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Created attractive bar displays by strategically arranging bottles and glasses.
Restaurant Server
Namaste Oerlikon
04.2018 - 10.2018
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Supported the maintenance of inventory levels by monitoring supplies and communicating needs to management.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Education
MBA - Hospitality And Tourism
Swiss Institute For Management & Hospitality
Weggis, Switzerland2019
Certification In Hotel Industry Analytics ( CHIA) -
American Hotel And Lodging Association
2018
Bachelor of Commerce - Accounting And Business Management
University Of Dr. Harish Singh Gour Sagar
2014
Skills
- Entrepreneurial personality
- Driven and Determined
- Customer Relations
- Attention to Detail
- Cost Control and Budgeting
- Accounting management
- Team Leadership
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
German
Elementary
Portuguese
Elementary
Marathi
Professional Working
Timeline
Business Owner
Shaker Bar
09.2023 - Current
Business Owner
The Seasonal
08.2020 - Current
Head Bartender
Lutzi
04.2019 - 10.2019
Restaurant Server
Namaste Oerlikon
04.2018 - 10.2018
MBA - Hospitality And Tourism
Swiss Institute For Management & Hospitality
Certification In Hotel Industry Analytics ( CHIA) -
American Hotel And Lodging Association
Bachelor of Commerce - Accounting And Business Management
University Of Dr. Harish Singh Gour Sagar
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