Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kishauna Russell

Dor,MA

Summary

Obtain a steady career in Customer service where I can contribute my experience to an organization with potential growth of becoming a manager that promotes success and company expansion. Production-driven [Job Title] successful in fast-paced environments and over [Number] years as [Job Title]. Highly receptive to customers' needs and adept in diplomatically resolving grievances or complaints. Expert in post office operations. Experienced [Job Title] with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Friendly [Job Title] with in-depth knowledge of post office products and services. Proven record fostering positive relationships with customers. Successful in tactfully resolving issues relating to delivery, mail theft, and lost or damaged mail. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

18
18
years of professional experience

Work History

Mail Handler

United State Postal Service
01.2019 - Current
  • Sort and organize Mail
  • Operate mail machines
  • Load and unload trucks

Security

Northeast Security
01.2015 - 01.2019
  • Company Overview: Security at Emerson College
  • Safety of Students and Campus
  • Checking Students In and Out
  • Report Writing
  • Security at Emerson College

Clerk

Shaw’s Supermarket
01.2009 - 01.2014
  • Cashier
  • Service desk Clerk
  • Stock and price products

Camp Counselor

ABCD Summer Job Program
07.2006 - 09.2006
  • Company Overview: George Robert White Youth Center, Boys and Girls Club of Boston
  • Supervised summer campers ranging in age from six years old to twelve years of age
  • Assisted with organizing daily activities
  • Performed light office work (filing, answering incoming calls, copying and faxing)
  • George Robert White Youth Center, Boys and Girls Club of Boston

Education

High School Diploma - Culinary Arts

Madison Park High School
Roxbury, Mass.
06.2011

Skills

  • Culinary Art Certificate
  • Cashier experience
  • Customer service experience
  • Stocking experience
  • Customer service desk
  • Security

Handling and sorting mail

Team Collaboration

Problem-solving skills

Workplace Safety

Mail Sorting

Deadline-oriented

Mail handling

Postal regulations knowledge

Loading and unloading

Timeline

Mail Handler

United State Postal Service
01.2019 - Current

Security

Northeast Security
01.2015 - 01.2019

Clerk

Shaw’s Supermarket
01.2009 - 01.2014

Camp Counselor

ABCD Summer Job Program
07.2006 - 09.2006

High School Diploma - Culinary Arts

Madison Park High School
Kishauna Russell