Kishawn Copeland
Mavis Tire
DALLAS,TX
5
years of professional experience
Results-oriented professional with a strong background in customer service and daily operations management. Skilled in problem-solving, accurate cash handling, and developing promotional strategies that increase foot traffic and sales.
Work History
Store Manager
7 Months- Trained and mentored staff to enhance team productivity and service standards.
- Developed promotional strategies that increased foot traffic and boosted sales revenue.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Manager
9 Months- Led team in daily operations, ensuring adherence to safety and quality standards.
- Mentored junior staff, fostering professional development and promoting a collaborative work environment.
- Managed customer service initiatives, resolving issues promptly to enhance satisfaction and loyalty.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Sales Associate/Commercial Account Manager
11 Months- Assisted customers with product selection and provided exceptional service to enhance satisfaction.
- Maintained accurate inventory levels using point-of-sale systems to ensure product availability.
- Trained new associates on store procedures, promoting a knowledgeable team environment.
- Developed expertise in automotive parts, enhancing customer consultations and driving repeat business.
Mechanic
3 Years 11 Months- Performed routine maintenance and repairs on various makes and models.
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
High School Diploma
Skills
Customer service
Accurate cash handling
Time management
Training
Problem-solving
Timeline
Store Manager
Mavis Tire
01.2026 - 08.2026Read More
Assistant Manager
NTB-National Tire & Battery
04.2025 - 01.2026Read More
Sales Associate/Commercial Account Manager
AutoZone
05.2024 - 04.2025Read More
Mechanic
R&K Auto Repair
05.2021 - 04.2025Read More
Duncanville High School
High School Diploma
Read More