Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kishia Hough

Baltimore,MD

Summary

Compassionate Community outreach Specialist with 4 years of experience working in a FQHC community base Organization. Committed to helping underprivileged & underserved Community's with offering health literacy & wrap around services to improve wellness. offers professional challenges utilizing interpersonal skills, great team player and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Community Outreach Specialist

Baltimore Medical System
03.2020 - Current
  • Navigates daily/monthly outcome reports in EMR totaled eight center within organization
  • Advocates educational tools to inform patients about the risk of breast cancer.
  • Arranged patients transportation to and from appointments
  • Outreach phone/via text message reminder for upcoming annual appointments
  • Works independently scheduling for the BCS clinic days with Radiology
  • Monthly follow up calls with patients that have not completed mammogram/ no show appts
  • Outreaches to disengaged BMS & Non BMS patients who are eligible for mammograms.
  • Outreaches 11 different measures Monthly. annual physical, BCS ,A1c, Children's lead, postpartum, colonoscopy, ect
  • Response to patient feedback and identified areas of improvement.
  • Works closely with other MCO identifying barriers and connecting patients to external resources.
  • Coordinates Weekly tabling events with informative information's about healthcare awareness and wrap around services

PRP

New Beginning Inc
07.2023 - 11.2023
  • Developed and maintained relationships with community partners to build program scope.
  • Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
  • Promoted access to healthcare services for underprivileged populations through community outreach efforts.
  • Addressed patient concerns and provided support to vulnerable demographics.

Nursing Assistant

Certified Network Solutions
09.2018 - 02.2023
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Assisted patients with, bathing and oral hygiene. promote healthy habits and overall wellness.
  • Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
  • Recorded patient conditions and vital signs before and after medical operations.

Community Health Worker

Baltimore Medical System
03.2020 - 11.2021
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Notified individuals regarding appointment follow-ups and referrals. arranged transportation to and from appointments.
  • Supported between 50 75 patients monthly . Supported patients into programs, Food, shelter , childcare ect.
  • Coordinated patient referrals
  • .Provided community resources
  • Advocated for patients on options to assist in making informed decisions.

Phlebotomy Technician

Pain Management Medicine
05.2018 - 12.2020
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.

Education

No Degree - Health Informatics Technology

The Community College of Baltimore County
Catonsville, MD
05.2026

No Degree - Certified Community Health Worker

Maryland.gov
Baltimore, MD
05.2021

Some College (No Degree) -

It Works Learning Center
Baltimore, MD
05.2008

High School Diploma -

Forest Park High School
Baltimore, MD
06.2002

Skills

  • Excel
  • Prap Traning
  • Microsoft Office
  • First Aid/CPR
  • Care Plan Knowledge
  • Case Management
  • Client Home Visits
  • Community Health Worker
  • Discharge Planning
  • Scheduling Appointments
  • Community Advocacy
  • Housing Navigation
  • Social determinants of Health

Certification

  • License - CPR & First Aid
  • Community Health Worker
  • Certified nursing assistant
  • Skilled excel training
  • Phlebotomist
  • Patient care technician
  • Microsoft Word
  • EKG

Timeline

PRP

New Beginning Inc
07.2023 - 11.2023

Community Outreach Specialist

Baltimore Medical System
03.2020 - Current

Community Health Worker

Baltimore Medical System
03.2020 - 11.2021

Nursing Assistant

Certified Network Solutions
09.2018 - 02.2023

Phlebotomy Technician

Pain Management Medicine
05.2018 - 12.2020

No Degree - Health Informatics Technology

The Community College of Baltimore County

No Degree - Certified Community Health Worker

Maryland.gov

Some College (No Degree) -

It Works Learning Center

High School Diploma -

Forest Park High School

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Kishia Hough