Compassionate professional skilled in crisis management and effective communication. Proven ability to support customers and collaborate with teams, resulting in improved service delivery and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Burlington
Seattle
02.2026 - Current
Assisted customers in locating merchandise and provided product information.
Operated cash register and processed customer transactions efficiently.
Completed transactions in an efficient manner while providing excellent customer service.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Front Desk Advocate
Catholic Community Services
Shoreline
01.2026 - Current
Participated in team meetings to discuss case strategies and updates.
Respond to guests who are in crisis or having medical emergencies.
Provide services, resources, and information to guests.
Develop supportive relationship with guests by using motivational interviewing strategies, providing an informal listening ear for guests experiencing difficulties.
Retail Sales Associate
Ross Dress for Less
Seattle
11.2025 - 01.2026
Assisted customers in locating merchandise and provided product information.
Maintained cleanliness and organization of sales floor and fitting rooms.
Received and organized incoming stock for efficient retrieval.
Maintained cleanliness and orderliness of stock room area.
Admissions Attendant
Woodland Park Zoo
Seattle
05.2025 - 09.2025
Assisted guests with ticket purchases and entry procedures at the zoo.
Provided information about exhibits and animal care to enhance guest experiences.
Processed admissions using electronic ticketing systems and cash handling practices.
Participated in training sessions on zoo policies, safety protocols, and customer service.
Retail Sales Associate
TJ Maxx, TJX Companies
Edmonds
12.2024 - 01.2025
Assisted customers in locating merchandise and provided product information.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Provided excellent customer service by addressing inquiries and resolving issues.
Handled customer complaints in a professional manner.