Summary
Overview
Work History
Education
Skills
Timeline
Generic

KISHORE DUVVA

Kumeu,Auckland

Summary

Friendly customer service supervisor with can-do attitude and willingness to help at all times. 5+ year's experience in customer service. Customer service professional dedicated to effective team management and customer satisfaction. Customer service experts with sound judgment and an ability to resolve problems tactfully and diplomatically.


Overview

6
6
years of professional experience

Work History

Shift Supervisor

Pizza Hut
12.2023 - Current

• Supervise and support team members to ensure smooth shift operations.

• Deliver excellent customer service and resolve customer issues promptly.

• Manage order accuracy, food quality, and timely service.

• Handle cash transactions, balance registers, and follow company policies.

• Maintain cleanliness, food safety, and health standards during the shift.

  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Duty Manager

Pizza Hut
02.2023 - 12.2023
  • Overseeing the smooth operation of the restaurant during the assigned shift.
  • Served as a successful leader, promoting and achieving store success.
  • Worked closely with the Manager to ensure the timely completion of administrative tasks.
  • Supervising and directing the activities of team members, including servers, cooks, and delivery drivers.
  • Ensuring that food products are prepared and presented according to Pizza Hut's standards of quality.
  • Managing inventory levels, placing orders for supplies, and ensuring proper storage of food and non-food items.

Pick Packer

Woolworths Fulfillment Centre
07.2020 - 02.2023
  • Orders Processing Receiving and verifying customers' orders.
  • Ensuring that orders Complete and accurate.
  • Updating orders information in company's system.
  • Quality Control.
  • Equipment Operation.
  • Time Management.
  • Teamwork.

Customer service

Coles Express
11.2019 - 02.2023
  • Encouraged employees to do their best, and increased store productivity immensely.
  • Ensuring excellent customer service by addressing customer concerns, taking orders, and handling any customer issues that arise.

Education

High School -

St Gabriel's High School
India
04.2009

Diploma Of Leadership and Management - Diploma and Advanced Diploma

Australasian International Academy
Sydney, Australia
02.2022

Diploma Of Business - Diploma

Australian National Institute Of Education
Sydney, Australia
06.2020

Btech - Mechanical Engineering

Vaagdevi College Of Engineering
India
06.2015

Skills

  • Ability to Work in a Team
  • Leadership
  • Communication Skills
  • Customer Service
  • Safety reviews
  • Labor and food cost control

Timeline

Shift Supervisor

Pizza Hut
12.2023 - Current

Duty Manager

Pizza Hut
02.2023 - 12.2023

Pick Packer

Woolworths Fulfillment Centre
07.2020 - 02.2023

Customer service

Coles Express
11.2019 - 02.2023

Diploma Of Leadership and Management - Diploma and Advanced Diploma

Australasian International Academy

Diploma Of Business - Diploma

Australian National Institute Of Education

Btech - Mechanical Engineering

Vaagdevi College Of Engineering

High School -

St Gabriel's High School
KISHORE DUVVA