KISHORE MEENAKSHI SUNDARAM
Sr. QA Integration Analyst
Frederick,MD
Summary
- 9+ years of experience in Manual and Automation Quality Assurance Teams.
- Experienced in Agile as QA specialist & Scrum Master and Waterfall project models.
- Familiar with Software Testing Life Cycle including but not limited to scope out and prioritize projects, designing requirements, construction production release, and support.
- Hands-on experience in Black Box, White box testing, System Integration Testing, UAT Testing, Cross-Browser Testing, Functional Testing, Regression Testing, and Framework-based Test Automation.
- Experience in UI Automation using Selenium Web Driver with Java-TestNG & build tools using Maven
- Experience in API Testing using SOAP UI and POSTMAN.
- Experience in API Automation using JMeter.
- Document and developing Test Plans, Test strategy documents, Test Cases, Test Scripts.
- Experienced as the Release Lead, for production releases and deployments from defining the scope, plan the test coverage, executing the functional, regression and UAT phase
- Expertise in Analyzing Business Specifications like Product specification Document and Software Design.
- Experience in mentoring new hires being one of the SMEs in business and functional concepts.
- Hands-on experience in working with CI/CD Pipelines using Jenkins.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Sr. QA Integration Analyst
Ark Infotech LLC
Linthicum Heights, MD
01.2023 - Current
- Own the development, implementation, and maintenance of Test Plans, Test Scenarios, and Test Scripts as it relates to functional/technical specifications and end-user expectations.
- QA methodology: Implementing automated Test Harnesses, Data-Driven, Black box, White box test in Automation & Manual system-level testing.
- Lead RCA's, defect triages and support production deployments and post-deployment monitoring.
- Work closely with End Clients (Caseworkers) by Coordinating with Project Managers, Development Team, and Business Analysts to understand the new business requirements, gaps & changes to be incorporated in the current CSMS system.
- Lead E2E testing in Functional, Regression, Integration (Testing across Interfaces) and UAT phase for production releases.
- Test the DB updates using SQL and NoSQL Databases such as REDIS.
- Own the Post-production validations for every feature released to production, updating & running regressions scripts
- Monitor the Application health via Splunk and Kibana logs.
- Coordinated and reported results of both automation and manual testing in release review and judgement meetings for every production release and hotfixes-patch.
- Utilize hands-on knowledge in maintaining framework/test scripts for UI using Selenium WebDriver - JAVA with TestNG
- APIs Manual Testing using POSTMAN and SoapUI
- Expertise with knowledge of Medicaid and SNAP/TANF Eligibility & benefits system.
- Own in maintaining the code from Dev repos & Database deployments of test environments on daily basis using Jenkins, through CI/CD pipelines.
- Maintain the Regression script version control using GitHub.
QA Analyst I
Verisk Analytics
Jersey City, NJ
03.2022 - 12.2022
- Created Test Cases and Test Suites in JMeter using JSON & XML formats for sending requests and validating the responses
- Performed multiple Regression test suite in JMeter for Deployment PROD environment validations to make sure the other API operations are working without any Pager Alert Error communications
- Skilled in creating variables (Collection, Environment, Global), using methods (POST, GET, PUT, DELETE), checking generic tests (Code Status, Reasonable Time, JSON Schema), making requests with authentication parameters (key and API token), passing parameters (query parameters, path parameters, request body parameters, and header parameters)
- Verifying the Elasticsearch logs using the Kibana tool for time-series analytics, application monitoring, and operational intelligence use cases as a Visualization platform, to extrapolate data & information from other sources
- Acquired knowledge in creating Maven projects and installing all necessary dependencies, libraries, and plugins for the project
- Able to perform Element verification/locators through XPath, CSS Locators, ClassName, ID, tagName, Button text, etc
- Performed Customer Gateway Validation for all the API's by making Requests with Customer's Authentication parameters (Username/Password) & (ShipID, OrgID) along with API tokens
- Has exposure to working for the Customer-facing Underwriting OPS team, to Verify the products and customer requirements from BRD by creating Test cases (test suites in JMeter) from the Elasticsearch data generation.
QA Integration Analyst
eSystems, Inc
Linthicum Heights, MD
03.2019 - 02.2022
- Deliver and maintain mutually agreed upon UAT project plan (resources, training schedule, documentation review, eligibility training)
- Experience working on Agile Scrum team contributing to sprint planning, estimations, and retrospectives
- Active participation in Sprint backlog grooming, user story Sizing, Sprint demo, and retro with teams.
- Own Test Plan, Test strategy, Test Case, Test Metrics, Test Coverage, Test Estimation, Test Closure Activities and Test results documentation.
- Hands-on experience with building product-ionized data ingestion and processing pipelines using Hive.
- Involved in Child support eligibility determination batches framework for Finance module (Distribution and Disbursement batch execution) for SNAP, TANF programs and error logs analysis to provide defect supporting details to Child Enforcement department
- Involved in Automating Child Support Applications submission using Visual Studio - selenium Automation Framework Technology
- Facilitated weekly Business & QA meetings with the CMS team by coordinating any Change Request (CR) issued to communicate HIPAA Transaction Standards and CMS Medicare policy changes to be incorporated from the AR-DHS side
- Perform web application testing on mobile devices (State utilizes multiple browsers and devices, plus cross-browser, SoapUI)
- Experienced in validating legacy Mainframe functionalities (online & batch) by manually verifying the CICS mappings to execute the Mainframe jobs by analyzing COBAL, and JCL configuration files
- Experience in working with UX/UI design team in developing Worker/Consumer Portal UI Website alongside with Product Owner, by using low-fidelity Marvel wireframes
- Experience with MS SQL server and experience with writing and executing backend tests using SQL.
- Develop complex SQL queries to extract test data which served as major input for the comparison of data stored.
QA Consultant
eSystems, Inc
Little Rock, AR
09.2017 - 02.2019
- Involved in batch execution analysis (SNAP, TANF, and child support batches) and error logs analysis to provide defect-supporting details in the Medicaid eligibility determination system
- Extensive SQL querying on Staging, Data warehouse, and Data Marts
- Hands-on experience in fast-track issues related to MMIS (Medicaid Management Information System) eligibility segments exchange
- Involved in CMS - WSDL-based services testing using SOAPUI, SQL, and application under test
- Experienced in working with HIPAA tracking validations involving multiple transactions, such as Member enrollment 834 Inbound, Claim 837 Inbound, Claim Status inquiry, and Eligibility benefits
- Worked on HP Quality Center 9.2, 10.0, and ALM 11 in a Clustered Environment for a global organization
- Involved in Waterfall method of testing the Workflow Engine used for IBM Curam's Intelligent Evidence Gathering and GUI for Work Activity Reporting
- Highly experienced in framing Test Planning and writing Test Scenarios, including Negative and Regression scenarios
- Proficient in executing Test scripts for Sanity and Smoke tests
- Knowledgeable in testing HIPAA implementation-related projects, specifically in Medical Claims
- Involved in conversion, mapping, and validating HIPAA transactions and codes (ICD)
- Identified issues, provided intuitive error reports, and found solutions to resolve those errors.
A-State Graduate Assistant
Arkansas State University
Jonesboro, AR
03.2016 - 08.2017
- Designed and implemented blackboard operations and provided technical support to the users
- Organized issues that were submitted to the Blackboard support and t, and checked if it has been resolved
- Maintained the security of the Blackboard LMS with the help of protocols
- Managed the organizational levels such as learning, roles, and set by using the Blackboard GUI
- Worked on low-level frameworks with web application development using PHP & MySQL.
Test Engineer
Larsen and Toubro (L&T) Infotech
Chennai, INDIA
09.2014 - 07.2015
- Proficient in test case management tools, functional regression code, and stress testing
- Performed source-to-target database testing by using SQL scripts, and HIVE queries
- Implemented Python automation framework for Smoke Test to ascertain the crucial functions of the application work
- Prepared Test data setup in mainframe screen for Testing Specification reviewed and executed Test cases for Cloud-based applications
- Involved in executing SQL queries to conduct Data integrity testing by checking data tables from the Database
- Loading Flat file Data into Teradata tables using Unix Shell scripts
- Assessed and analyzed Business Requirements (BRD) and functional Requirements (FRD) and participated in Weekly review meetings, Review Sessions, and scrum meetings.
Project Engineer
WIPRO Technologies
Chennai, INDIA
08.2012 - 04.2014
- Preparation of Test Scenarios based on Functional Specification documents
- Attended walkthrough sessions with clients over VOIP, live meeting discussions based on BSD / FSD
- Prepared Test Data and designed Functional Test Cases Executed the Test Cases & updated Test results in share point
- Experienced in Defect reporting, Test results analyzing, and Defect Life cycle
- Developed SQL queries to verify the number of records from Source to Target as per the design specifications
- Performed backend testing in TANDEM server and analyzed the log files for different error codes
- Extensive hands-on in functional GUI level testing
- Monitored Defect Tracking process using Clear Quest, troubleshooting, and generating customized graphs and reports for the client.
Project Engineer
WIPRO Technologies
Chennai, INDIA
10.2011 - 06.2012
- Designed and implemented Socket Programming, SNMP, TCP/IP, etc
- Using Multi-threading and level socket APIs
- Involved in Bug-fixing which involves dead-lock detection, mitigation, and analysis of connection-related scenario failures
- Developed Sample Code for various usages of Connection Manager using C++, Multithreading, and socket programming.
Education
Master of Science - Mathematics And Computer Science
Arkansas State University
Jonesboro, AR 08.2015 - 08.2017
Bachelor of Science - Electrical, Electronics Engineering Technologies
Anna University
Chennai, India 09.2007 - 04.2011
Skills
API Testing :POSTMAN, SoapUI , JMeter
SQL/Non-SQL Databases : Oracle, MySQL, Microsoft SQL Server, Redis
Application Hosting : AWS
Build Tools : Maven, Jenkins
Pipeline and Orchestration : Jenkins, AWS DevOps
Source Version Control : GIT, Bitbucket
Application Health Monitoring : Splunk, Kibana, AWS EC2
Test Management Tools : JIRA, Bugzilla, Quality Center
Documentation : Confluence, JAMA
Operating Systems : Android, iOS, Windows, Linux
Course Work: Projects
- Computer Networks (CS-5313), Hands-on experience with HTTP functionality, TCP sockets, C programming, such as file I/O, C string parsing, and command-line argument parsing, concurrent programming file system.
- Cloud Security (CRN: 11668), Implemented & analyzed a data set using Map-Reduce framework through Hadoop (HDFS) in Java, deployed in Amazon Web Service (AWS) -EC2 computing environment.
- High-Performance Computing (CRN: 64015), Analyzed the computation of the GPU performance by using the CUDA programming language.
Accomplishments
- Conferred 'Feather in my cap' in WIPRO Technologies in 2014 as a Team player in completing the project Enterprise Pricing Web (EPW).
- Awarded the 'GEM' award recognition program (Gone the Extra Mile) On the EEF Project in eSystems in 2018 month for being the best Team player in completing the OCSE functionality (Office of Child Support Enforcement).
Timeline
Sr. QA Integration Analyst
Ark Infotech LLC
01.2023 - Current
QA Analyst I
Verisk Analytics
03.2022 - 12.2022
QA Integration Analyst
eSystems, Inc
03.2019 - 02.2022
QA Consultant
eSystems, Inc
09.2017 - 02.2019
A-State Graduate Assistant
Arkansas State University
03.2016 - 08.2017
Master of Science - Mathematics And Computer Science
Arkansas State University
08.2015 - 08.2017
Test Engineer
Larsen and Toubro (L&T) Infotech
09.2014 - 07.2015
Project Engineer
WIPRO Technologies
08.2012 - 04.2014
Project Engineer
WIPRO Technologies
10.2011 - 06.2012
Bachelor of Science - Electrical, Electronics Engineering Technologies
Anna University
09.2007 - 04.2011