Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Tools
Generic

Kishore Purushothaman

Summary

Dynamic IT Program/Project Manager with 19+ years of progressive experience leading enterprise programs, application development, and transformation initiatives across financial services and education domains. Proven ability to deliver large-scale projects on time and within scope. Strong expertise in Agile/Scrum, SDLC, stakeholder engagement, vendor management, and team coaching.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Project Manager / Scrum Master / Lead Business Analyst

Educational Testing Service
09.2017 - Current
  • Led delivery of Test Operations Management System (TOMS) supporting high-volume test scoring for CA Dept. of Education.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Fostered a culture of innovation and creativity within cross functional teams in the project, leading to improved problem-solving capabilities and enhanced outcomes.
  • Applied AI-driven data analysis and prompt engineering to enhance reporting, streamline requirement gathering, and boost testing efficiency.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Facilitated project kickoffs, stakeholder meetings, sprint planning, retrospectives, status reporting, stakeholder communications, and vendor coordination.
  • Actively exploring AI tools and platforms including ChatGPT, Co-pilot, and machine learning concepts to enhance productivity and decision-making support.

Program Manager / Project Manager / Scrum Master / Lead BA

Bank of New York Mellon
09.2006 - 08.2017
  • Spearheaded the Project Management Centre of Excellence’ Initiative along with BNYM PMO team.
  • Spearheaded the development of a unified client file transfer platform supporting over 50,000 transactions daily.
  • Developed project charters, roadmaps, WBS, and risk mitigation strategies.
  • Managed platform enhancements, incident triaging, and automation of routine production tasks.
  • Coached teams on Agile; managed risks, burn-down charts, stakeholder updates, and project governance.
  • Supported platform sunset and new infrastructure setup for large-scale reporting and archiving systems.
  • Extensive experience in Change Management Process (Identify, Analyze, Evaluate, Plan, Implement, Review and Close).

Education

Bachelor of Engineering - Electronics & Communication

Anna University
India
01.2006

Skills

  • Program & Project Management (Agile, Scrum, Waterfall)
  • Agile Transformation & Coaching
  • Stakeholder & Vendor Management
  • SDLC & Quality Compliance
  • Requirements Gathering & Business Analysis
  • Change Management & UAT Coordination
  • Tools: JIRA, MS Project, Confluence, Visio, SharePoint, SQL, Jenkins, HP ALM
  • Stakeholder communications
  • Cross-functional collaboration

Accomplishments

  • Led enterprise programs such as NEXEN File Transfer, ERS, and INFORM Retirement, delivering a combined $3.3M in annual savings.
  • Automated 90% of manual production support tasks, drastically increasing operational efficiency and reducing support workload.
  • Achieved 95%+ audit scores through improved test score processing and rigorous quality measures.
  • Saved $200K annually by automating year-end report validation, eliminating manual errors and effort.
  • Cut $300K in costs per year by leveraging cloud technologies to boost performance, scalability, and reliability.
  • Migrated 70K+ users and 2,200+ reports to modern platforms; successfully onboarded 40+ business lines to the enterprise BI platform.

Certification

Certified Scrum Master (CSM)

Timeline

Project Manager / Scrum Master / Lead Business Analyst

Educational Testing Service
09.2017 - Current

Program Manager / Project Manager / Scrum Master / Lead BA

Bank of New York Mellon
09.2006 - 08.2017

Bachelor of Engineering - Electronics & Communication

Anna University

Tools

JIRA, MS Project, Confluence, Python, Visio, SharePoint, SQL, Jenkins, HP ALM, Power BI, AI ( M365 and co-pilot)

Similar Profiles

CREATE PROFILE