Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Sogbe-Eden N'guessan

Willingboro,NJ

Summary

Resident Status: Green Card Key Qualifications: Demonstrated Business & Product Development Expertise in an Agile Environment: 8+ years of experience in facilitating stakeholder engagement and teams in developing and deploying software and business technology. Certified Scrum Master 7+ years with expertise in improved team performance and improved product and software delivery efficiency. Coached scrum teams, from storming to the performing phase. Overall an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Scrum Master/Project Manager/Business Analyst

DTCC
11.2022 - Current
  • Managed key projects of the Enterprise Automation team through SDLC
  • Worked closely with collaborators to develop roadmaps and pipelines
  • Handled risk and controls, with a resolution to every issue
  • Lead 5 teams through various projects simultaneously
  • Effective reporting method using Burndown, Exporting of files
  • Clearly presented reports to directors and executive directors
  • Handled all scrum ceremonies and provided servant leadership to team members

Scrum Master

NYPA
08.2021 - 11.2022
  • Coordinated all Scrum ceremonies including PI Planning, Iteration Planning, Daily Standups, Iteration retrospectives, Iteration Reviews, and Backlog Refinement for an Agile team of 7
  • Influenced continuous improvement values for existing processes while promoting innovation of new product development
  • Processes, leading to the integration of solution architectures such as SAS
  • Provided actionable insight to the Agile team during Retrospective events to ensure open discussions
  • Used Jira and Kanban Board to track key Scrum metrics (burndown, velocity, capacity) to help deliver committed work
  • Assisted PO with effective Backlog Refinement, prioritization, estimation and establishing Acceptance Criteria
  • Used the Scrum of Scrums event to coordinate cross-team dependencies and collaboration
  • Introduced working agreements to promote transparency and clarity within the Agile team
  • Coached agile team to self-manage, resulting in a high-performance team, which met federal-client goals, and multi-million-dollar contract extension
  • Coached Agile team on the value of test automation practices to ensure continuous delivery.

Scrum Master

nCino
08.2020 - 08.2021
  • Loan Origination of Paycheck Protection Program (PPP) loan
  • Facilitated Scrum Events including Sprint Planning, Daily Standups, Sprint Review, Sprint Retrospectives, Sprint Demos & Backlog Refinement
  • Facilitated communication within the agile team, product owner, and stakeholders by focusing on the scrum values of openness, honesty, and respect
  • Used Jira to monitor and track product development progress through different iterations
  • Ensured the effectiveness of product development processes by using the matrix to guide team communication and resolve impediments when necessary
  • Together with the scrum team, defined, built, tested, and deployed products while facilitating continuous improvement, cadence, and synchronization in the entire process
  • Coached the scrum team to adopt effective communication strategies and interpersonal skills, contributing to improving team performance.

Scrum Master

PSE&G
04.2018 - 06.2020
  • Organized and facilitated scrum team events and related meetings
  • Assisted Product owners with backlog prioritization, backlog grooming, release planning
  • Facilitated backlog grooming to achieve enough ready stories for the next sprint and reduce time of sprint planning
  • Utilized JIRA, Confluence, SharePoint, excel, and PowerPoint to manage and share relevant communication with team members and stakeholders
  • Monitored progress using the sprint report, velocity, burn up and burn down charts
  • Coached the scrum team and stakeholders where necessary to agile practices as outlined by the Scrum Framework
  • Managed the Scrum Event calendar to ensure all event meetings are held and stayed within the time box.

Scrum Master

Cigna NJ
10.2016 - 03.2018
  • Facilitated all scrum ceremonies: Sprint Planning, Sprint Review, Daily Stand Ups, and Sprint Retrospective
  • Supported Product Owner(s) to ensure continuous refinement of backlog resulting to a ready and groomed backlog for the next sprints
  • Shield the teams from external interference to enable optimal functionality and productivity
  • Helped team and stakeholders visualize workflow, and work in progress to maximize efficiency
  • Coached the scrum team to adopt effective communication strategies and interpersonal skills contributing to improving team performance
  • Used Jira and Kanban board to monitor and track product development progress.

Business Analyst

Securitas Services NJ
10.2014 - 09.2016
  • Collaborated with all project development team members to enhance and streamline the processes leading to product delivery
  • Coordinated with different departmental teams to produce better business outcomes that align with customer satisfaction
  • Test business processes and recommend improvements where necessary
  • Recognized trends, detected outliers, and summarized data sets needed to inform business development processes
  • Researched and reviewed up-to-date business processes and new IT advancements to make systems more up to date

Project Coordinator

Project Hospitality
04.2013 - 09.2014
  • Managed stakeholder relationships and ensured that the team was on track regarding client requirements
  • Took initiative and created systems that improve efficiency and effectiveness of administrative functioning of the program
  • Defined product vision / roadmap based on business values, growth opportunities and continuous improvement
  • Developed appropriate methodologies for collecting, analyzing, and reporting data products
  • Tested applications in real and virtual environments in accordance with the test plan
  • Assisted in mitigating impediments impacting successful team completion of Release/Sprint Goals.

Education

Master of Business Administration - Business Administration And Management

University of The People
Pasadena, CA
05.2024

Bachelor of Science - Psychology

College of Staten Island
Staten Island, NY
01.2020

Skills

  • Utilize agile project tools for project tracking like: MS Project, Jira, Jira Align ASANA, XRAY Scrummage Tool, Rally, DevOps, and Team Foundation
  • Knowledge of various Agile frameworks: Scrum, XP, Kanban Principles, Scaled Agile Framework (SAFe), Lean waterfall, Scrumban, Business Analysis, Marketing Management, QA/Testing, Project coordination, Risk Analyst, SDLC
  • Experienced in Agile techniques: User Stories, Test-driven development (TDD), Continuous Integration
  • Business Management Skills: Leadership, excellent communication, strategic planning, effective decision-making, time management, computer, and interpersonal skills
  • Deployment Models
  • Analyst Relations
  • Write Reports
  • Administrative Support
  • User Acceptance Testing (UAT)
  • Gantt Charts
  • Atlassian JIRA

Certification

Certified Scrum Master (CSM) SAFe Scrum Master 5.1 (SSM) Advanced Certified Scrum Master (ACSM)

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Scrum Master/Project Manager/Business Analyst

DTCC
11.2022 - Current

Scrum Master

NYPA
08.2021 - 11.2022

Scrum Master

nCino
08.2020 - 08.2021

Scrum Master

PSE&G
04.2018 - 06.2020

Scrum Master

Cigna NJ
10.2016 - 03.2018

Business Analyst

Securitas Services NJ
10.2014 - 09.2016

Project Coordinator

Project Hospitality
04.2013 - 09.2014

Master of Business Administration - Business Administration And Management

University of The People

Bachelor of Science - Psychology

College of Staten Island

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Sogbe-Eden N'guessan