Kishore Subramanian
Georgia,USA
Summary
Global technology and business leader with 15+ years of experience driving digital transformation, AI‑first modernization, and large‑scale delivery for Fortune 100 clients across airlines, financial services, logistics, and insurance. Currently leading one of the largest airline portfolios at TCS, with deep hands‑on experience in US's leading airlines's Digital, Flight Operations, Crew, Loyalty, Revenue Accounting, Reliability & Architecture, Tech Ops-MRO and Infrastructure ecosystems.
Proficient in Financial Services & Airline Domain, AI & GenAI strategy, Cloud modernization, Platform Engineering, Revenue Growth, and P&L Ownership. Adept at shaping enterprise solutions, building C‑suite relationships, and leading global teams to deliver measurable business outcomes. Known for strategic thinking, operational excellence, and the ability to navigate complex, multi‑stakeholder environments.
Overview
21
21
years of professional experience
5
5
Certification
Work History
Executive Client Partner & Delivery Leader - TTH
Tata Consultancy Services (TCS), North America
Georgia, USA
06.2023 - Current
- Led solutioning, business development, and delivery excellence for one of the largest domestic airlines in the US, with a focus on the Airlines’s digital, operations, crew, loyalty, and infrastructure transformation initiatives.
- Grew solid through domain-led sales motions, whitespace identification, and strategic account planning.
- Shaped and grew account presence and delivered multi-year transformation programs across:
- Digital Channels & Customer-Facing Sites [ Com, bookings, rebookings]
- Crew Modernization (scheduling, modernization, baggage)
- Tech Ops, Flight Ops & MRO (predictive maintenance, command Center, data center reliability)
- Revenue Accounting & Finance Modernization (Native API development, API modernization)
- Cargo BPS [Fleet tracking, reconciliation, Air Waybills]
- Loyalty Platforms & Customer Engagement [Rewards management, Loyalty replatform – Art of possible initiatives on Loyalty]
- Legacy Modernization (mainframe, middleware, integration and modernization initiatives)
- Infrastructure Transformation & AI-Ops Enablement
- Drove AI-first transformation, including:
- AI-driven consolidation of platforms and workflows
- AI in PDLC to accelerate design, code generation, testing, and documentation
- Adoption of GenAI copilots, intelligent automation, and cloud-native engineering
- Partnered with enterprise architects to design scalable solutions leveraging AWS, Salesforce, Apigee, Databricks, Tricentis, SAP, Palantir Foundry, and modern engineering practices.
- Managed 1200+ global resources across the US, India, and Mexico, ensuring delivery excellence, operational rigor, and customer success.
- Led cross-functional teams to drive strategic initiatives and improve operational efficiency.
Director – Platforms & Solutions, GTM Products
Quinnox Inc.
Georgia, USA
05.2022 - 06.2023
- Led GTM strategy for cloud, automation, and digital engineering platforms.
- Grew solid pipeline and demonstrated growth in accounts such as US BANK, UNUM Health Care - Grew portfolios from scratch to about 7 Mn in a short span
- Built solution accelerators for modernization, cloud migration
- Partnered with sales and delivery teams to shape enterprise proposals and improve win ratios.
- Within a short span successfully close a multimillion dollar for a leading American manufacturer and retailer of scented candles, candleholders, accessories, and dinnerware and signed a 10 Mn annuity opportunity
Director Client Partner – Financial Services
UST Global
Georgia, USA
01.2016 - 01.2022
- Owned P&L, revenue forecasting, and delivery governance for major financial services clients.
- A large financial services client EQUIFAX- As a client partner and account director instrumental to be the lead generation engine and have grown the account from $25 Mn to $50 Mn in two years. The opportunities were specific to large business transformation viz., cloud migration, legacy modernization, transforming monolithic application, deployment automation, agile transformation amongst others. I've ensured the deals are managed with a GM of upwards of 35%. Was instrumental in identifying, pivoting, structuring and closing the deal. Approach included better focus on the overall business problem instead of just talent acquisition and development. All these keeping in mind improving predictability and delivery quality
A top tier consulting firm KPMG: As a client partner i grew the revenue from about$6 mn to $11 Mn in about 8 months. Envisaged the first automated deployment wholly owned engagement with access to new business transformational programs, made use of the existing platforms and products specifically around test automation and the breadth of capabilities they have presented. As a profitability champion consistently managed the EBITDA of 25%
A Major retail giant based out of California : As a associate client partner, was responsible for business transformation, engaged in building a technology resource pool in providing sales force application support and leveraging a robust sales force practice. Led multiple follow up discussions with C-suite and portrayed the capabilities and have secured deals. The account grew from $10 mn to $13 mn within a span of 12 months and moved the profitability from about 15% to 32%
A major American cargo airline, passenger charter airline, and aircraft lessor : As an account manager was instrumental in growing the account from $0 to $500K in a span of 6 months, was responsible for the first wholly managed account on flight simulation and cargo management digitization. From -ve margin the profitability moved to 35% GPM and won accolades from executive leadership and clients for stabilizing the current portfolio - Also Led cross-functional teams across the US, India, and Mexico.
Account Manager – Financial Services
New Jersey, USA
01.2015 - 01.2016
- Managed client relationships, delivery performance, and pipeline development for BFSI accounts.
Senior Delivery Manager – Maersk Shipping Corporation
UST Global India Pvt Ltd
Chennai, India
01.2013 - 01.2015
- Led global delivery for a logistics and shipping transformation programs.
- Managed multi-country teams and drove operational excellence across Europe and India.
Regional Manager – Focus Accounts
Wipro Inc.
Chicago, IL / Minneapolis, MN, USA
01.2010 - 01.2013
- Managed strategic accounts in BFSI [ALLSTATE, PRUDENTIAL, CAPITAL ONE, NATIONWIDE INSURANCE and retail sectors.
- Drove revenue growth through solution-led expansion and delivery excellence.
Group Manager – BFSI
Chennai/Bangalore, India
01.2005 - 01.2010
- Led delivery for large BFSI programs across India and the US.
Education
MBA - Finance And Systems
MBA Finance And Systems
Chennai, IN07-2000
Skills
- AI strategy development
- AI-based data consolidation
- AI integration in product development
- AI compliance strategies
- Digital transformation expertise
- Financial accountability
- Revenue increase strategies
- Effective team leadership in commercial settings
- Proficient in cloud modernization
- Enterprise architecture collaboration
- Global Delivery Leadership (12000 FTE)
- Domain Expertise: Airlines (Crew, Tech Ops, Ops, Loyalty, Digital Sites, Cargo)
- Executive Stakeholder Management (CIO, CTO, SVP)
- High-Performance Coaching & Organizational Leadership
- Cloud: AWS, Azure, GCP
- Databases: SQL Server, Oracle, DynamoDB
- Integration: Mulesoft, Apigee, Layer7
- CRM: Salesforce, Microsoft Dynamics
- Data & AI: Databricks, Palantir Foundry, Tableau, SQL
- GenAI Tools: Amazon CodeWhisperer, CodeQ, Microsoft Copilot, Codeium
- Project Management: Jira, Asana
Certification
- Google AI Essentials
- DeepLearning.AI – AI for Everyone
- Cloud Practitioner (AWS, Azure)
- Certified Lean Leader
- Agile Practitioner – SAFe Agilist
- Cybersecurity Foundations
- GenAI Frameworks & Assessments
- Certified Course Leader – Customer Centricity @ Up Your Service College
Timeline
Executive Client Partner & Delivery Leader - TTH
Tata Consultancy Services (TCS), North America
06.2023 - Current
Director – Platforms & Solutions, GTM Products
Quinnox Inc.
05.2022 - 06.2023
Director Client Partner – Financial Services
UST Global
01.2016 - 01.2022
Account Manager – Financial Services
01.2015 - 01.2016
Senior Delivery Manager – Maersk Shipping Corporation
UST Global India Pvt Ltd
01.2013 - 01.2015
Regional Manager – Focus Accounts
Wipro Inc.
01.2010 - 01.2013
Group Manager – BFSI
01.2005 - 01.2010
MBA - Finance And Systems
MBA Finance And Systems
ADDITIONAL STRENGTHS
- Translating complex concepts into business value
- Relationship management & executive communication
- Industry expertise in Travel, Transportation & Hospitality
- Recognized for reliability, collaboration, and high-trust leadership