Maggie Kisimba
Brandon,MS
Summary
Fluent in multiple languages: Swahili, Bemba, Nyanga & English.
Ability to quickly learn new skills
Friendly Demeanor with effective communication and interpersonal skills
Ability to work independently with limited supervision
Able to work in a fast-place environment
Overview
6
6
years of professional experience
Work History
Licensed Hair Braider
Gifted Hands By Michelle
08.2022 - Current
- Braided hair in regular natural braids, box braids, & knotless braids.
- Designed flattering natural styles for variety of face shapes.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Styled locs, twist and extensions.
Customer Service Specialist
Best Buy
03.2020 - 07.2021
- Handled escalated calls calmly, finding resolutions that satisfied both company and customer''s needs.
- Manage till and ability to efficiently provide quick math to enhance efficiency of service
- Assisted customers with opening accounts and signing up for new services.
Maintained and managed customer files and databases. - Resolved concerns with products or services to help with retention and drive sales.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier
Kroger
02.2019 - 01.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
Education
Associate of Arts -
Access Training Inc
4915 | -55 North Frontage Rd 06.2022
High School Diploma -
Callaway High School
Jackson, MS06.2021
Skills
- Braiding techniques
- Hair Styling
- Computer Skill
- Communication tools
- Writing skills
- Database Management
- Customer service
- Client Service
- Multitasking strength
- Medical office administration
Timeline
Licensed Hair Braider
Gifted Hands By Michelle
08.2022 - Current
Customer Service Specialist
Best Buy
03.2020 - 07.2021
Cashier
Kroger
02.2019 - 01.2020
Associate of Arts -
Access Training Inc
High School Diploma -
Callaway High School
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