Kismet Asunción Olivero Olivo
New York
Summary
Hospitality and tourism professional with over 25 years of progressive experience in international travel consulting, cruise sales, reservations management, and hotel operations. MBA graduate recognized for leveraging strong expertise in customer experience, global travel systems, and operational coordination to drive service excellence. Adept at working in multilingual environments, crafting comprehensive travel plans, and advising clients on optimal travel options to enhance satisfaction. Possesses a keen understanding of client needs and the tourism market, consistently delivering personalized and effective travel solutions that exceed expectations.
Overview
29
29
years of professional experience
Work History
International Tourism Consultant
TRAVELWISE SRL
12.2016 - 07.2023
- Managed international travel planning, cruise bookings, and customized itineraries.
- Coordinated with global vendors and platforms to secure competitive pricing and seamless service delivery.
- Maintained high customer satisfaction and repeat client retention.
Cruise & Excursions Advisor
VIAJES DUMBO
03.2014 - 10.2016
- Specialized in cruise products, excursions, and international travel packages.
- Utilized reservation systems and GDS platforms to manage bookings efficiently.
Travel Consultant
GESTUR
01.2012 - 03.2014
- Advised clients on international travel arrangements and documentation requirements.
- Managed booking channels and supplier relationships.
International Tourism Advisor
TURASER, SRL
10.2010 - 12.2011
Operations Assistant
MARSANS INTERNACIONAL
09.2006 - 07.2010
General Administrator
MOULIN D’OR
04.2006 - 09.2006
Reservations Manager
PUNTACANA RESORT & CLUB
09.2004 - 03.2006
Executive Secretary – General Management
PUNTACANA RESORT
02.2004 - 09.2004
Sales Assistant / Club Coordinator
BARCELO GRAN HOTEL LINA
06.2003 - 02.2004
Executive Secretary – General Director
BARCELO GRAN HOTEL LINA
12.2000 - 02.2003
Customer Service Manager (MVCI)
TURINTER
03.1999 - 12.2000
Reservations Manager
CORAL VACATION CLUB
12.1997 - 03.1999
Assistant Front Office Manager
CORAL HAMACA BEACH RESORT
04.1997 - 09.1997
Front Desk Supervisor
CORAL HAMACA BEACH RESORT
06.1995 - 04.1997
Front Desk Agent
CORAL HAMACA BEACH RESORT
06.1994 - 06.1995
Education
Master of Business Administration - MBA
PUCMM
01.1999
Bachelor’s Degree - Hotel Management
PUCMM
01.1993
Skills
- Cruise booking systems
- Global Distribution Systems (GDS)
- Reservation channels
- Accounting systems
- B2B travel platforms
- Microsoft Office & modern office technologies
Languages
English
Professional Working
Spanish
Native or Bilingual
German
Limited Working
Timeline
International Tourism Consultant
TRAVELWISE SRL
12.2016 - 07.2023
Cruise & Excursions Advisor
VIAJES DUMBO
03.2014 - 10.2016
Travel Consultant
GESTUR
01.2012 - 03.2014
International Tourism Advisor
TURASER, SRL
10.2010 - 12.2011
Operations Assistant
MARSANS INTERNACIONAL
09.2006 - 07.2010
General Administrator
MOULIN D’OR
04.2006 - 09.2006
Reservations Manager
PUNTACANA RESORT & CLUB
09.2004 - 03.2006
Executive Secretary – General Management
PUNTACANA RESORT
02.2004 - 09.2004
Sales Assistant / Club Coordinator
BARCELO GRAN HOTEL LINA
06.2003 - 02.2004
Executive Secretary – General Director
BARCELO GRAN HOTEL LINA
12.2000 - 02.2003
Customer Service Manager (MVCI)
TURINTER
03.1999 - 12.2000
Reservations Manager
CORAL VACATION CLUB
12.1997 - 03.1999
Assistant Front Office Manager
CORAL HAMACA BEACH RESORT
04.1997 - 09.1997
Front Desk Supervisor
CORAL HAMACA BEACH RESORT
06.1995 - 04.1997
Front Desk Agent
CORAL HAMACA BEACH RESORT
06.1994 - 06.1995
Bachelor’s Degree - Hotel Management
PUCMM
Master of Business Administration - MBA
PUCMM