Kissey Gordon
Winston-Salem,NC
Summary
Obtain a position that is challenging and provides an opportunity for advancement and growth.
Overview
15
15
years of professional experience
Work History
Customer Service Representative
Working Solutions
Plano, TX
05.2018 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered customer inquiries via phone, email, and chat.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided accurate information about products and services to customers.
Program Director
House of Angels After School Care
Greensboro, NC
08.2013 - 01.2017
- Planning and implementing curriculum
- Demonstrated leadership, analytical thinking, strategic planning, time management, training skills and communication with parents and staff.
Program Administrator
Guilford Child Development
Greensboro, NC
06.2009 - 01.2013
- Used my interpersonal skills and sound judgment to assist the director in day to day communications with staff and parents
- Acted as a team player to make sure daily operations were being completed in a timely fashion.
Education
AA Applied Science, Child Development -
Guilford Technical College
Jamestown, NC06.2007
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational Know-how
- People skills
- Problem solving abilities
- Critical thinking
- Teamwork
- Creativity
- Professionalism
- Oral and written communication
- Time management
- Accurate data entry
- Editing and proof reading
- Appointment Scheduling
- Product Knowledge
Languages
English
Awards
- Early Childhood Credential - 2002
- School Age Child Care Credential - 2006
Timeline
Customer Service Representative
Working Solutions
05.2018 - Current
Program Director
House of Angels After School Care
08.2013 - 01.2017
Program Administrator
Guilford Child Development
06.2009 - 01.2013
AA Applied Science, Child Development -
Guilford Technical College
Similar Profiles
Dexian HenryDexian Henry
Senior Resource Coordinator at Working SolutionsSenior Resource Coordinator at Working Solutions
CYNTHIA HUFFCYNTHIA HUFF
Customer Service Representative at Working SolutionsCustomer Service Representative at Working Solutions
Willie SanchezWillie Sanchez
Turbotax Product Expert at Working SolutionsTurbotax Product Expert at Working Solutions
Lauren BrantonLauren Branton
Call Center Customer Service Representative at Working SolutionsCall Center Customer Service Representative at Working Solutions
Stephanie NicholsonStephanie Nicholson
Registered Nurse at Pomelo CareRegistered Nurse at Pomelo Care