Kisty Safford
West Valley City
Summary
Dedicated professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a team and support organizational goals. Committed to improving customer satisfaction and driving positive outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Warehouse, picking, packing
Wonolo Job App
Salt Lake City
11.2020 - Current
- Worked effectively in team environments to make the workplace more productive.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Warehouse Worker
Bacon, backcountry, At Home, Hello Fressh, NovEx,
Salt Lake City
08.2020 - Current
- Operated forklifts and pallet jacks to move inventory efficiently.
- Sorted and organized products for optimal storage and retrieval.
- Loaded and unloaded shipments following safety protocols.
- Maintained cleanliness and organization in warehouse areas.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Collaborated closely with other departments on special projects as needed.
- Used scanners to track parcel information, condition or receipt.
- Followed established guidelines for picking orders accurately.
Server
WKS Restaurant Group/Dennys
Springville
05.2023 - 07.2025
- Provided excellent customer service by taking and processing orders efficiently.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Resolved customer complaints promptly to maintain a positive
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food orders promptly
- Assisted in training new servers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Psychiatric Technician
Utah State Hospital
Provo
02.2019 - 04.2020
- Patient care
- Support individuals
- Patients goals
- Assist with patients safety
- Foster patients mental health
- Ensured patients safety
- Cleaned
- Charted.
Server/Waiter
VILLAGE INN RESTAURANT
Provo
04.2016 - 06.2018
- Handled a high volume of customers regularly
- Took orders
- Served food
- Bussed tables
- Set up payments by POS
- Kept the restaurant clean
- Welcomed guests as they arrived
- Checked on guests frequently
- Delivered accurate checks at the end of each meal period.
- Informed customers of daily specials in an engaging manner.
- Ensured all dishes were prepared according to recipe standards.
- Suggested additional items to customers based on their preferences and needs.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Provided excellent customer service to ensure repeat customers.
- Checked with customers to ensure that they were enjoying their meals.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
Server/Waiter
Sizzlers-Sizzling Platter
Provo
10.2013 - 04.2016
- Customer service
- Handled a high volume of customers regularly
- Welcomed guests as they arrive
- Served food
- Provided excellent customer service to ensure satisfaction.
- Checked on guests frequently
- Kept the restaurant clean and sanitary
Office Administrator/Receptionist
Performance Machine
Provo
02.2012 - 11.2012
- Payroll
- Quarterly taxes
- Shipping and receiving
- Prepared job bids
- Prepared work orders on E2 program
- Accounts playable and accounts receivable.
- Answered telephone
- Prepared orders for shipping
- Assisted in preparing reports and presentations for management review.
- Handled incoming communications via phone, email, and in-person inquiries.
- Collaborated with vendors to maintain service agreements and supplies.
- Organized and maintained filing systems, including electronic databases and records.
- Processed financial documents, contracts, expense reports and invoices.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Processed incoming and outgoing mail daily.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Coordinated pick-up and delivery of express mail services.
Administrative Assistant
NES-North Eastern Services
Price
03.2007 - 12.2011
- Billings for the state of Utah
- Finances for clients
- Worked with disability to ensure client's pay
- Worked with DSPD to create life skill plan to achieve goals
- Scheduled employees weekly
- Classes for employee
- Assist clients with budgeting.
- Managed day-to-day operations of Hr
- Performed administrative duties such as filing, scheduling, faxing and placing orders
- Provided administrative support for Administration
- Maintained all files, schedules, etc.
- Scheduled appointments
- Directed phone calls
- Managed incoming and outgoing mail
- Produced Audit reports
- Maintained databases
- Approved timesheets
- Provided friendly customer service
Education
High school - Basic
East Carbon High School
Price, UTSome college - Business
Collage of Eastern Utah
Price, UTSkills
- POS System
- Server
- MS Office
- Word
- Training
- Organizational Skills
- Fast learner
- Sales
- Cleaning Experience
- General Office
- Filing
- Scan
- Driving
- Basic Math
- Retail Sales
- Microsoft Word
- QuickBooks
- Administrative Experience
- 10 Key Calculator
- Supervising Experience
- Customer Service
- Maintenance
- Leadership
- Time Management
- Shipping & Receiving
- Food Handling
- Accounts Receivable
- Medical Billing
- Cash Handling
- Phone Etiquette
- Insurance Verification
- Warehouse experience
- Food service
- Payroll
- Medical Terminology
- Communication Skills
- Order picking
- Forklift operation
- POS system operation
- Teamwork
- Effective communication
- Order picking and packing
- Warehouse picking
Certification
- First Aid and CPR
- Food Handler
- ServSafe
- Driver's License
- HIPAA
- QuickBooks
Assessments
- Organizational Skills, Familiar, 02/01/20
- Customer Focus & Orientation, Highly Proficient, 09/01/20
- Sales Skills, Familiar, 09/01/20
- Data Entry: Accuracy, Familiar, 11/01/20
- Attention to Detail, Familiar, 11/01/20
- Cleaner Fit, Highly Proficient, 10/01/20
- Construction safety, Highly Proficient, 07/01/21
- Warehouse associate, Highly Proficient, 07/01/21
- Workplace safety, Highly Proficient, 07/01/21
- Basic maintenance and repair, Familiar, 07/01/21
- Customer service, Highly Proficient, 07/01/21
- Supervisory skills: Motivating & assessing employees, Proficient, 07/01/21
- Work style: Reliability, Familiar, 08/01/21
- Food service: Customer situations, Proficient, 08/01/21
Personal Information
Authorized To Work: US for any employer
Timeline
Server
WKS Restaurant Group/Dennys
05.2023 - 07.2025
Warehouse, picking, packing
Wonolo Job App
11.2020 - Current
Warehouse Worker
Bacon, backcountry, At Home, Hello Fressh, NovEx,
08.2020 - Current
Psychiatric Technician
Utah State Hospital
02.2019 - 04.2020
Server/Waiter
VILLAGE INN RESTAURANT
04.2016 - 06.2018
Server/Waiter
Sizzlers-Sizzling Platter
10.2013 - 04.2016
Office Administrator/Receptionist
Performance Machine
02.2012 - 11.2012
Administrative Assistant
NES-North Eastern Services
03.2007 - 12.2011
High school - Basic
East Carbon High School
Some college - Business
Collage of Eastern Utah