Kit Chow
Houston,TX
Summary
Dynamic sales and administrative professional with over 5 years of experience in customer relationship management, sales operations, and business support. Skilled in multilingual communication (English, Mandarin, Cantonese, Japanese), client engagement, and process optimization. Adept at sales analysis, CRM tools, and market research to drive revenue growth and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Convergint (Hong Kong) Limited
05.2023 - 07.2024
- Provided administrative and operational support to the sales team to streamline workflows
- Assisted in preparing quotations, proposals, and contracts for clients, ensuring accurate and timely documentation
- Maintained and updated sales records, reports, and documentation for accurate forecasting
- Collaborated with cross-functional teams to meet sales targets and improve customer satisfaction
Sales Coordinator
Kerry Wines Limited
02.2020 - 06.2020
- Handled customer inquiries and purchases, managing over 100+ accounts
- Communicated with overseas co-workers to coordinate product imports
- Managed inventory inspections to maintain high product quality standards
Sales Executive
New Kondo Trading Co., Ltd
06.2019 - 10.2019
- Conducted customer visits to strengthen relationships and improve client loyalty
- Demonstrated food and beverage products to expand market reach
- Researched and analyzed market trends with the team to enhance product launches
Sales Executive
Wan Hai Lines (H.K.) Ltd.
06.2016 - 03.2019
- Managed customer inquiries and sales processes, ensuring high customer retention
- Developed strong client relationships
- Analyzed sales volume and market trends to optimize product offerings
- Prepared daily, weekly, and monthly sales reports for management review
Education
MBA -
National Taipei University of Technology
Taiwan07-2022
Bachelor of Business Administration (Honors) - Marketing & Event Management
Caritas Institute of Higher Education
Hong Kong06-2016
Skills
- Sales & Customer Support
- Business Development & Client Relations
- CRM & Market Research
- Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Adobe Suite (Photoshop, Lightroom, Premiere)
- Inventory & Supply Chain Coordination
Personal Information
Work Permit: Authorized to work in the U.S. without sponsorship
Languages
English
Full Professional
Cantonese
Native or Bilingual
Mandarin
Native or Bilingual
Japanese
Professional Working
Hobbies and Interests
- Photography
- Traveling
- Drawing
- Singing
Timeline
Sales Assistant
Convergint (Hong Kong) Limited
05.2023 - 07.2024
Sales Coordinator
Kerry Wines Limited
02.2020 - 06.2020
Sales Executive
New Kondo Trading Co., Ltd
06.2019 - 10.2019
Sales Executive
Wan Hai Lines (H.K.) Ltd.
06.2016 - 03.2019
MBA -
National Taipei University of Technology
Bachelor of Business Administration (Honors) - Marketing & Event Management
Caritas Institute of Higher Education
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