Summary
Overview
Work History
Education
Skills
Timeline
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Kitana Forsythe

Morton Grove,IL

Summary

Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Spirited coach committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

3
3
years of professional experience

Work History

Babysitter

Self-employed
01.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up all rooms used.
  • Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
  • Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
  • Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
  • Displayed adaptability when faced with changing family dynamics or unexpected scheduling alterations.
  • Established trust among families within local community networks leading to numerous referrals from satisfied clients.

Coach

Ultimate Ninjas North Shore
06.2022 - 04.2024
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Monitored team practices to establish high level of performance.
  • Facilitated open communication between athletes, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
  • Trained and mentored new coaches on fundamentals of coaching to apply best practices and strategies.
  • Developed strong relationships with player's families to encourage support and involvement in their athletic growth.
  • Managed approximately 30 incoming calls per day from customers.

Restaurant Hostess, Dishwasher

Burt's Place
02.2021 - 05.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Supported needs of 8 - person wait staff who attended to specific needs of countless customers daily for a sit-down restaurant with social relevancy and intentionality.

Education

Bachelor of Science - Physics

DePaul University
Chicago, IL
05.2028

High School Diploma -

Niles West High School
Niles, IL
05.2024

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Customer service
  • Customer assistance
  • Following directions
  • Reliability
  • Licensed driver
  • Cleaning and sanitizing
  • Cash handling and management
  • Work ethic and integrity

Timeline

Babysitter

Self-employed
01.2023 - Current

Coach

Ultimate Ninjas North Shore
06.2022 - 04.2024

Restaurant Hostess, Dishwasher

Burt's Place
02.2021 - 05.2022

Bachelor of Science - Physics

DePaul University

High School Diploma -

Niles West High School

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Kitana Forsythe