Kitrea Hill
Houston,USA
Summary
Professionally trained Care Giver with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. First Aid Certification Successful healthcare administrator with 12 years designing and implementing regulatory compliance systems and guidelines. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Committed Personal Care Assistant well-versed in assisting and supervising clients in daily activities, including meal preparation and basic housekeeping. Compassionate and patient with strong background in client care. Ready to undertake challenging cases and provide superlative health outcomes.
Overview
20
20
years of professional experience
2002
2002
years of post-secondary education
Work History
Personal Care Attendant
Friendly Faces Senior Care
Houston, TX
07.2023 - Current
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Monitored client health and reported changes to the care team.
- Collaborated with family members to address client needs and preferences.
- Maintained a clean and safe environment for clients, adhering to safety standards.
- Assisted with medication management, ensuring timely administration as prescribed.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Accompanied clients on trips outside their residence such as shopping trips or social events.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
Receptionist/Sitter Care/Personal Care assistant
Nuture Kare Resource
Houston, USA
09.2014 - 07.2023
- Same
- Greeted clients and visitors in a friendly and professional manner.
- Managed multi-line phone system, directing calls to appropriate staff.
- Scheduled appointments and maintained organized calendar for office staff.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted clients with daily living activities and personal hygiene needs.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Drove clients to doctors' appointments and social outings.
Transportation Officer
Ephesians Trucking LLC
Houston, TX
07.2019 - 07.2022
- Coordinated transportation schedules for efficient delivery and logistics operations.
- Monitored vehicle conditions to ensure compliance with safety regulations.
- Assisted in route planning to optimize fuel efficiency and reduce delays.
- Communicated with drivers to relay instructions and address concerns promptly.
- Conducted inspections of transportation equipment to maintain operational readiness.
Receptionist/Sitter Care
Nuture Kare Resources
Houston, USA
03.2005 - 06.2010
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Professionally and courteously verified appointment times with patients.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Education
Sterile Process Tech
Fortis Institute
03.2019 - 01.2020
Diploma - All credit subjects
Penn Foster High School
Houston, TX 11.2019 - 01.2019
CNA Certification/Certificate - Health Education
Macedonia Career Center
Houston, TX 06.2005 - 07.2005
Parkview Baptist
Houston, TXSkills
- Daily living assistance
- Emotional support
- Light housekeeping
- Patient care
- Dressing assistance
- Bathing assistance
- Patient assistance
- At-home care instruction
- MS Windows proficient
- Exceptional communication skills
- Multi-line phone operation proficiency
- Committed team player
- Adaptable
- Trustworthy companion
- Flexible
- Accurate and detailed
- Works well under pressure
- Appointment setting
Timeline
Personal Care Attendant
Friendly Faces Senior Care
07.2023 - Current
Diploma - All credit subjects
Penn Foster High School
11.2019 - 01.2019
Transportation Officer
Ephesians Trucking LLC
07.2019 - 07.2022
Sterile Process Tech
Fortis Institute
03.2019 - 01.2020
Receptionist/Sitter Care/Personal Care assistant
Nuture Kare Resource
09.2014 - 07.2023
CNA Certification/Certificate - Health Education
Macedonia Career Center
06.2005 - 07.2005
Receptionist/Sitter Care
Nuture Kare Resources
03.2005 - 06.2010
Parkview Baptist