Kitt Bua
Brooklyn,NY
Summary
After spending 12+ years in Customer Service via Real Estate Sales and Restaurant Management, I've finely honed consumer communication and satisfaction while completing my tasks in an efficient and precise manner. Both occupations required fluid problem solving and criticial thinking while adhering to company policy and guideliness. I take pride in having executed all of this with a sincere smile on my face.
Overview
12
12
years of professional experience
Work History
Real Estate Salesperson
Self-Employed
01.2015 - Current
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
General Manager
The Park Cafe
01.2013 - 12.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
Education
Bachelor of Science - Psychology
Hofstra University
Hempstead, NY05-2010
Skills
- Strong Negotiation Skills
- Goal-oriented Mindset
- Contract Drafting and Review
- Market Analysis Expertise
- Financial Analysis Proficiency
- Strong Organizational Skills
- Client-oriented
- Administrative Support
Languages
English
Native or Bilingual
Timeline
Real Estate Salesperson
Self-Employed
01.2015 - Current
General Manager
The Park Cafe
01.2013 - 12.2024
Bachelor of Science - Psychology
Hofstra University