Kitty Heller Ramirez
Manteca,USA
Summary
Results-oriented Human Resources Business Partner with a strong background in employee relations and organizational development. Track record of executing strategic HR initiatives that boost employee engagement and support senior leadership in achieving business objectives. Skilled in compliance, workforce analytics, and change management, with technical expertise in multiple HRIS platforms. Adept at building client relationships and providing effective solutions to complex challenges, leading to improved operational performance.
Overview
27
27
years of professional experience
Work History
People Experience Partner / Human Resource Business Partner
Jones Lang LaSalle
04.2023 - Current
- Manage comprehensive HR initiatives for 13 sites encompassing 287 employees across multiple business lines
- Partner with site leaders to develop effective employee relations strategies and resolve workplace conflicts
- Lead implementation of company and client policies while ensuring compliance with co-employment regulations
- Conduct complex investigations involving safety, performance, and engagement challenges, delivering appropriate disciplinary actions
- Track and analyze KPIs and staffing metrics, identifying gaps and presenting actionable insights to clients
- Collaborate with senior stakeholders on new business allocations, training development, and organizational transitions
Human Resource Partner / Human Resource Generalist I
Amazon
Tracy/Stockton, CA
11.2019 - 04.2023
- Partnered with cross-functional teams including Area Managers, Senior Operations, and Loss Prevention to resolve complex employee issues
- Developed and supervised 10+ L3 HR Assistants, delivering improved team effectiveness and reduced escalation volumes through comprehensive training on HR standards and operational procedures
- Managed full-cycle employee lifecycle processes including onboarding, performance management, and separations
- Conducted comprehensive data analysis on attrition, attendance, and engagement metrics for strategic decision-making
- Led internal investigations and collaborated with law enforcement agencies on sensitive matters
- Championed DEI initiatives, leading affinity groups and cultural events to promote inclusive workplace environment
- Developed and delivered training programs for managers and team leads on HR policies and procedures
General Manager Assistant
Amazon
Stockton, CA
01.2019 - 01.2023
- Provided executive support to General Manager and Senior Operations Team
- Managed complex calendars, coordinated leadership visits, and orchestrated company-wide meetings
- Served as Stockton Chamber of Commerce representative for Amazon IXD sites, enhancing community relations
- Implemented comprehensive office management systems and maintained corporate budget for the site
- Rebranded and Launched IXD sites and implemented Amazon DEI Corporate Initiatives
Owner / Director
Lil' Angels Childcare
Manteca, CA
12.2002 - 10.2019
- Built and operated successful childcare business for 17 years, managing all aspects of operations, ensuring profitability year over year
- Developed comprehensive curriculum programs aligned with California Early Childhood Education requirements for preschool and kindergarten
- Established financial management systems including payroll, budgeting, and state funding coordination
- Ensured regulatory State, City and County compliance through partnership with local agencies and Community Care Licensing analysts
Executive Assistant
Lattice Semiconductor
San Jose, CA
08.1998 - 12.2002
- Provided high-level administrative support to C-suite executives (CEO, COO, CFO, CTO)
- Managed complex domestic and international travel arrangements and expense reporting
- Coordinated global executive meetings utilizing advanced video conferencing technology
- Collaborated with Corporate Legal team on employment law matters, contracts and business acquisitions
- Orchestrated comprehensive training programs for direct and indirect sales teams, marketing executives and international employees
Skills
- Employee relations and conflict resolution
- Performance management
- Compliance and risk management
- Workforce analytics and KPI tracking
- Budget management
- Client relationship management
Accomplishments
- Operational Excellence: Successfully manage 287 employees across 13 sites with focus on retention and engagement
- Strategic Partnership: Developed strong client relationships ensuring compliance with complex co-employment regulations
- Process Improvement: Implemented data-driven approaches to workforce management, reducing attrition through targeted interventions
- Leadership Development: Trained and mentored numerous HR professionals and managers on policy, procedure, and best practices
- Diversity & Inclusion: Led comprehensive DEI programs, creating inclusive environments that celebrate all employee groups
- Leadership: Proven ability to influence and drive change across multiple organizational levels
- Communication: Exceptional written and verbal communication skills with diverse stakeholder groups
- Analytical: Strong data analysis capabilities with focus on actionable business insights
- Adaptability: Thrives in fast-paced, dynamic environments while maintaining attention to detail
- Integrity: Maintains highest level of confidentiality and professionalism in all interactions
Technical Systems Expertise
Workday, Panorama, DLS, Lenel, People Portal, Kessler, CAMP, Engage, Day Force, QuickSight, Clarity, Tableau/Salesforce, Teams, Slack, Chime, Zoom, Asana, Quip, Coupa, Concur, Exact, Adapt, DocuSign, OnBase, Canva, Advanced MS Office Suite (Excel, Outlook, PowerPoint, Word)
Timeline
People Experience Partner / Human Resource Business Partner
Jones Lang LaSalle
04.2023 - Current
Human Resource Partner / Human Resource Generalist I
Amazon
11.2019 - 04.2023
General Manager Assistant
Amazon
01.2019 - 01.2023
Owner / Director
Lil' Angels Childcare
12.2002 - 10.2019
Executive Assistant
Lattice Semiconductor
08.1998 - 12.2002
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