Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certifications
Timeline
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Kitty White

Opelika,AL

Summary

Professional hospitality expert, managing inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

15
15
years of professional experience

Work History

Bartender

Ithaka Hospitality
06.2022 - Current
  • Specialized in reading customer needs to deliver exceptional service
  • Crafted drinks tailored to customer preferences, enhancing hospitality efforts
  • Executed management of alcohol inventory along with consistent restocking
  • Utilized POS system to promptly take and input food and drink orders
  • Handled payments efficiently
  • Maintained cleanliness of the bar
  • Enforced alcohol regulations by verifying IDs and monitoring consumption levels
  • Communicated specials effectively and addressed menu inquiries from guests

FOH Manager

Outback Steakhouse
08.2011 - 07.2022
  • Managed front-of-house operations to ensure seamless guest experiences
  • Trained and mentored staff on customer service standards and policies
  • Coordinated staffing schedules to effectively address peak service demands
  • Ensured adherence to health and safety regulations by all staff members
  • Developed strong relationships with customers to enhance hospitality quality
  • Provided assistance in any front-of-house role when needed
  • Oversaw administrative tasks to maintain operational efficiency

Education

AEMT Certification - Advanced Emergency Medical Technician

Chattahoochee Valley Community College
Phenix City
05-2022

Emergency Medical Technician - Emergency Medical Technician

Southern Union State Community College
Opelika, Al
12-2021

Bachelor of Science - Exercise Science Pre-med

Auburn University
Auburn, Al
05-2021

Associate of Science -

Southern Union State Community College
Opelika, Al
01-2015

High School Diploma -

Hoover High School
Hoover, Al
05-2012

Skills

  • Attention to detail
  • Health and safety compliance
  • Clear and effective communication
  • Organization
  • Calm under pressure
  • Problem resolution
  • Team collaboration
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Accomplishments

  • Front of House Restaurant Employee of the Year 2025
  • Ithaka Hospitality Partners Beacon Award
  • Bloomin' Brands Employee of the Year 2016
  • Bloomin' Brands Employee of the Year 2019
  • Bloomin' Brands Employee of the Year 2020

Affiliations

  • Member of Mu Alpha Theta
  • Member of Phi Theta Kappa
  • Gym enthusiast

Certifications

  • Emergency Medical Technician
  • Advanced Emergency Medical Technician

Timeline

Bartender

Ithaka Hospitality
06.2022 - Current

FOH Manager

Outback Steakhouse
08.2011 - 07.2022

Bachelor of Science - Exercise Science Pre-med

Auburn University

Associate of Science -

Southern Union State Community College

AEMT Certification - Advanced Emergency Medical Technician

Chattahoochee Valley Community College

Emergency Medical Technician - Emergency Medical Technician

Southern Union State Community College

High School Diploma -

Hoover High School