- Participating in local clean-up initiatives
- Gardening
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Watching Movies and TV Shows
- Outdoor Recreation
- I like looking at the stars and learning about constellations
Kiva Dailey
Elizabeth City,NC
Summary
Dynamic Front of House Employee at Harris Teeter Grocery, recognized for exceptional customer service and a strong work ethic. Successfully trained new staff, fostering teamwork and enhancing service standards. Known for problem-solving in high-pressure situations while maintaining a positive demeanor, ensuring a welcoming atmosphere for all guests.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Harris Teeter Grocery
Wilmington, NC
10.2022 - 06.2024
- Assisted customers with inquiries and product selection, enhancing overall shopping experience.
- Bagged groceries quickly and efficiently while building rapport with customers
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Maintained cleanliness and organization of front-end areas, ensuring appealing store presentation.
- Gathered and maintained cart organization
- Trained new staff on front-of-house protocols and customer service standards, fostering teamwork.
- Established welcoming atmosphere by greeting each guest warmly.
Education
High School Diploma -
Watherview Learning Academy
Wilmington, NC05-2023
High School Diploma -
Watherview Learning Academy
Wilmington, NC05-2023
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
Interests
Timeline
Front of House Employee
Harris Teeter Grocery
10.2022 - 06.2024
High School Diploma -
Watherview Learning Academy
High School Diploma -
Watherview Learning Academy