SAP
Kiwan Wilson
Transportation Analyst
Tempe,AZ
Summary
Focused and Determined. Arizona State College of Health Solutions student. Current Exercise Science major seeking a minor in Business at Arizona State University-Tempe. I am currently working for Amazon under IPEX team locate in Tempe (remote) as a Transportation Specialist I. Working with cross-functional teams. Using analytical skills to drive data-driven decision, and effectively communicate insights to others across Transportation Operations Management (TOM), Amazon Freight Partners (AFP), and Fleet.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Transportation Analyst
Amazon Transportation Services
Remote, AZ
09.2021 - Current
- Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis (AAP, FMC, Unified Portal)
- Verified accurate account invoicing through collaboration with accounting department.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Generated documentation and information required for customer shipments. (Proof of Delivery, Bill of Lading, & Invoice Approvals)
- Tracked orders and notified customers of status or potential delays.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
Payroll Support Specialist
ADP
Remote, AZ
10.2020 - 05.2021
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Serve as a client advocate and ADP contact for the client's decision-makers and senior executives
monitors client satisfaction with ad-hoc on-site visits, executive-level meetings, and regular conference calls. - Conducts needs and trend analysis by interpreting account operations data, evaluating business processes, and analyzing key performance indicators to gauge the impact on client satisfaction and determine necessary components to establish results focused account plans.
- Builds and strengthens client relationships by understanding both the client's and ADP's business goals, by conducting regular Service Reviews on operational service delivery, and ADP updates on products and services.
Credit Analyst
Bank of the West
Tempe, AZ
04.2020 - 10.2020
- Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.
- Monitored and maintained compliance with internal controls and government regulations.
- Conducted credit reviews on corporations to assess financial conditions.
- Reviewed customer financial data to ascertain level of risk involved for extending credit.
- Maintained updates from government loan programs by understanding IRS/SBA interim final rules.
- Assessed credit risk and analyzed financial statements.
Education
Bachelor of Science - Exercise Sciences
Arizona State University
Tempe, AZ 01.2020 -
Skills
Freight and Transportation Logistics
Software
DOS
FMC
Unified Portal
AAP
Timeline
Transportation Analyst
Amazon Transportation Services
09.2021 - Current
Payroll Support Specialist
ADP
10.2020 - 05.2021
Credit Analyst
Bank of the West
04.2020 - 10.2020
Bachelor of Science - Exercise Sciences
Arizona State University
01.2020 -
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