Kiwana Tanner
Dayton,OH
Summary
Excellent written and verbal communication skills, deep knowledge of practices utilized in Environmental cleaning. Great ability to work alone with minimal supervision, admirable experience in maintaining an industrial establishment while working to achieve the desired business results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeping Manager
Englewood Health and Rehab
Englewood, OH
08.2021 - Current
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Managed staff of 8 housekeepers.
- Managed team productivity and workflow to exceed quality standards.
- Managed labor costs effectively by monitoring staffing needs based on occupancy levels and adjusting schedules accordingly to maximize efficiency without compromising service quality.
- Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
- Managed laundry sorting, washing, drying, and ironing.
Staffing Coordinator
Englewood Health and Rehab
Englewood, OH
08.2021 - Current
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Enhanced patient care by coordinating nursing staff schedules and assignments to ensure optimal coverage.
- Handled day-to-day administrative tasks such as maintaining accurate records of staff hours worked, time off requests, and credentialing documentation for regulatory compliance purposes.
- Reduced overtime costs by analyzing staffing patterns and making recommendations for schedule adjustments as needed.
Custodian/ Housing Inspector
Greater Dayton Premier Management
01.2020 - 08.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reported damages and hazardous conditions to management for further action.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
Environmental Service Manager
Premier Health
Dayton, OH
09.2015 - 12.2019
- Ensuring the daily cleanliness of a hospital facility of over 600 patient rooms.
- Inspection of patient rooms and public areas.
- Insuring of daily jobs schedules are completed by housekeepers.
- Conduct daily department meetings as well as training new hires how to properly use the hospital appointed chemicals.
- Teaching of all policy and procedures.
- Performed a bi-weekly payroll.
- Maintained environmental laundry.
- Responsible for weekly documents of patient rounds as well as weekly meetings with nursing staff.
- Ensured safe working conditions by enforcing strict adherence to safety protocols among staff members.
- Streamlined facility operations by conducting thorough environmental audits and identifying areas for improvement.
- Led cross-functional teams in the successful completion of numerous environmental projects.
Bed Coordinator
Premier Health
Dayton, OH
04.2015 - 09.2015
- Assigning daily discharge patient rooms.
- Taking all department service calls.
- Checking all service carts and maintain cleanliness.
- Weekly count of patient room curtains to be sent out for cleaning.
- Daily shift report.
Team Leader
Sinclair Community college GCA, Inc.
Dayton, OH
08.2014 - 02.2015
- Cleaned classrooms daily
- Maintained clean, sanitize and disinfect bathroom areas.
- Replenished paper products, soap supplies.
- High and low dusting of bulletin boards and bookcases.
- Safety committee member
- Employee engagement committee
- Diversity committee member
Education
High school or equivalent -
Skills
- Team Building (4 years)
- Customer Service (10 years)
- Inventory (1 year)
- Housekeeping Supervisor (4 years)
- Training (6 years)
- Clean
- Hospital
- Floor Tech
Certification
- Medical Terminology
- Achieved a certificate of medical terminology through Premier Health.
Timeline
Housekeeping Manager
Englewood Health and Rehab
08.2021 - Current
Staffing Coordinator
Englewood Health and Rehab
08.2021 - Current
Custodian/ Housing Inspector
Greater Dayton Premier Management
01.2020 - 08.2021
Environmental Service Manager
Premier Health
09.2015 - 12.2019
Bed Coordinator
Premier Health
04.2015 - 09.2015
Team Leader
Sinclair Community college GCA, Inc.
08.2014 - 02.2015