Kiya Cartwright
Caldwell,ID
Summary
Skilled in compassionate caregiving and safety awareness, I have a proven track record of enhancing resident well-being at IHSS Public Authority. By fostering trust and implementing personalized care plans, I improved client independence and engagement. My adeptness in meal preparation and emotional support, coupled with a knack for managing challenging behaviors, underscores my holistic approach to care.
Overview
12
12
years of professional experience
Work History
Caretaker
IHSS Public Authority
06.2016 - 07.2023
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
- Addressed emergency situations with calm and efficiency, ensuring resident safety.
- Managed medication schedules for residents to ensure timely and accurate administration.
- Organized transportation for residents to appointments, improving access to essential services.
Special Needs Nanny
Private Client
04.2014 - 11.2014
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
- Increased independence in daily living activities by teaching self-care skills such as dressing, grooming, and hygiene management.
- Fostered emotional well-being through active listening, validation, and encouragement during difficult moments or transitions.
- Improved child development outcomes by implementing personalized special needs care plans.
- Organized stimulating activities that catered to individual learning styles while incorporating therapeutic goals.
Server
Buca Di Beppo
09.2011 - 09.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Granite Hills High School
El Cajon, CA06.2011
Skills
- Housekeeping tasks
- Personal Care
- Safety awareness
- Meal Preparation
- Compassionate Caregiving
- Emotional Support
Timeline
Caretaker
IHSS Public Authority
06.2016 - 07.2023
Special Needs Nanny
Private Client
04.2014 - 11.2014
Server
Buca Di Beppo
09.2011 - 09.2013
Granite Hills High School
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