Kiya McMillian
Jacksonville,Alabama
Summary
Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in high volume establishments.
Overview
6
6
years of professional experience
Work History
Cashier/Guest Service Professional/Takeout Specialist
Jim ‘N Nick’s Bar-B-Q
05.2023 - Current
- Carried items up to 50 pounds, climbed ladders, and used dexterity to handle trays and dishes.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Bartender/Takeout Specialist
Red Lobster
01.2023 - 05.2023
- Adhered to all alcohol service regulations and ensured responsible beverage service at all times.
- Collaborated with other staff members to provide exceptional customer service and maintain a positive working environment.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Heirloom Taco
01.2021 - 01.2023
- Developed signature cocktails for special events, resulting in positive feedback from guests and management.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Monitored and managed inventory levels, placing orders as needed to ensure adequate stock.
Bartender/Takeout Specialist
Red Lobster
01.2019 - 01.2021
- Followed all safety and sanitation procedures to ensure a clean and safe work environment.
- Cared for customers in a friendly and professional manner, taking orders and providing recommendations when needed.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts - Integrated Studies
Jacksonville State University
Jacksonville, AL12.2021
Skills
- Strong interpersonal skills
- Reliability and punctuality
- Professionalism and Courtesy
- Patience and Empathy
- Strong multitasking
- Liquor, beer, and wine knowledge
- Team player attitude
- Clear and effective communication
Timeline
Cashier/Guest Service Professional/Takeout Specialist
Jim ‘N Nick’s Bar-B-Q
05.2023 - Current
Bartender/Takeout Specialist
Red Lobster
01.2023 - 05.2023
Bartender
Heirloom Taco
01.2021 - 01.2023
Bartender/Takeout Specialist
Red Lobster
01.2019 - 01.2021
Bachelor of Arts - Integrated Studies
Jacksonville State University
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