Kiyah Clark

• Enhanced patient satisfaction by providing compassionate and attentive care.
• Collected and transported specimens to prepare for lab testing.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
• Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.

• Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
• Conducted comprehensive patient assessments, gathering vital signs, medical histories, and presenting symptoms for accurate diagnosis.
• Improved patient satisfaction with a compassionate bedside manner and clear communication skills.

An eight-week summer program under the supervision of a nurse. Attended a skills course before the official start date.

• Monitored patient vital signs and reported any changes to nursing staff.
• Collaborated with supervising nurses to ensure quality care for all patients on the unit.
• Observed and reported any changes in patient condition to proactively address potential risks.
• Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness within the facility.
• Documented and communicated patient information in EMR system for accurate tracking.
• Provided compassionate care to patients during difficult times, promoting emotional well-being and recovery.
• Effectively managed time and resources to provide optimal patient care during high-volume shifts, ensuring timely provision of necessary interventions.