Customer Service Representative of 5 years bringing top of the line skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by demonstrating service-oriented behaviors, understanding customer desires, and providing solutions that are an exact fix to build loyalty.
Hi, I’m
Kiyah Roberson
Houston,TX
Summary
Overview
4
years of professional experience
Work History
Like new cleaning service
Housekeeper
11.2019 - Current
Job overview
- Cleaning homes, apartment, & offices with a basic clean or deep clean depending on request
- Move in & Move out deep cleaning of residential and commercial
- Personal Housekeeping.
Jack in the Box
Team Leader
06.2020 - 09.2022
Job overview
- Front counter and drive through customer service
- Handing out food
- Fryer
- Grill
- Partial manager responsibilities.
Cheddar's Scratch Kitchen
Server
03.2021 - 09.2021
Job overview
- Ensuring best experience for guest
- Table bussing and keeping my section neat and clean
- Basic Math skills
- Bringing out food and drinks.
Education
Fortis CollegeHouston, TX
Certificate from Medical Assisting
05.2024
University Overview
Atlanta HS, Atlanta, TXAtlanta, TX
High School Diploma
05.2022
University Overview
Skills
- Guest Relations
- Payment Collection
- Customer Service
- Supply Inventory Management
- Merchandise Restocking
- Cash Handling
- Drawer Management
- POS System Operation
- Product Knowledge
- Refund Handling
- Customer Satisfaction
- Organizational skills
Timeline
Server
Cheddar's Scratch Kitchen
03.2021 - 09.2021
Team Leader
Jack in the Box
06.2020 - 09.2022
Housekeeper
Like new cleaning service
11.2019 - Current
Fortis College
Certificate from Medical Assisting
Atlanta HS, Atlanta, TX
High School Diploma