KIYEESHA WILDER
Euclid
Summary
Detail-oriented Medical Assistant with a focus on patient satisfaction through efficient scheduling and accurate vital signs assessment. Streamlines operations and fosters strong relationships while ensuring HIPAA compliance and clear communication. Delivers exceptional care to support optimal patient outcomes.
Overview
24
24
years of professional experience
Work History
MEDICAL ASSISTANT
Home Care For U, Inc.
12.2022 - Current
- Scheduled medical procedures to ensure timely execution and enhance patient satisfaction.
- Administered electrocardiograms to provide accurate diagnostic results.
- Conducted blood draws while maintaining accurate patient medical histories.
- Instructed patients on medication usage with clear explanations to promote adherence.
- Monitored patients and reported any condition changes promptly to clinical staff.
- Implemented patient scheduling system that streamlined appointment flow and reduced wait times.
- Updated and organized patient files to enhance accessibility for healthcare personnel.
- Managed supplies, equipment, and instrument sterilization following OSHA safety standards.
MEDICAL ASSISTANT
MedExpress Urgent Care
05.2010 - Current
- Recorded and communicated patient vital signs, medical histories, and interview details to support accurate diagnosis and treatment planning.
- Efficiently managed patient check-in and check-out processes, ensuring accurate documentation and a positive experience.
- Verified patient insurance information and coverage for precise billing and payment processing.
- Coordinated and optimized patient appointments within the Electronic Medical Record (EMR) system to enhance scheduling efficiency and minimize wait times.
- Collected patient copays and balances while providing payment plan options to improve patient access to care.
REHABILITATION TECHNICIAN II
ATI Physical Therapy
05.2002 - 04.2006
- Supported physical therapists in executing tailored rehabilitation plans to enhance patient recovery.
- Tracked and documented patient progress during therapy sessions, providing insights for treatment adjustments.
- Educated patients on therapeutic exercises and proper techniques for recovery.
- Communicated changes in patient condition to supervising therapist promptly to ensure optimal care.
- Prepared treatment areas and ensured cleanliness and organization of equipment.
- Maintained inventory of therapy supplies and restocked items efficiently.
Education
Associate of Applied Business - Business Management
Columbia Southern University
Michigan05-2010
Skills
- Vital signs assessment
- Anatomy expertise
- Medical terminology
- Electronic medical records
- EMR systems proficiency
- HIPAA compliance
- Hospital operations
- Operations management
- Human resources management
- Employee onboarding
- Interviewing techniques
- Training and mentoring
- Recruitment processes
- Performance management
- Payroll management
- Account management
- Office administration
- Google Docs usage
- ATS management
- Conflict resolution
- Relationship building
- Leadership skills
- General management skills
Timeline
MEDICAL ASSISTANT
Home Care For U, Inc.
12.2022 - Current
MEDICAL ASSISTANT
MedExpress Urgent Care
05.2010 - Current
REHABILITATION TECHNICIAN II
ATI Physical Therapy
05.2002 - 04.2006
Associate of Applied Business - Business Management
Columbia Southern University