Kiyoko Ray
Locust Grove,GA
Summary
Results-focused employee dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
11
11
years of professional experience
Work History
Hairstylist
Self Employed
02.2021 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Recorded notes for future reference about customer preferences and services delivered.
- Determined appropriate hair treatments based on conditions and textures.
Detention Officer
Fulton County Sheriff's Office
09.2017 - 02.2021
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Attended to feeding, housing, and physical well-being of inmates.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Responded promptly to emergency situations and provided medical aid.
Armed Messenger
Brinks Security
05.2012 - 09.2017
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Verified package information to check for accuracy and completeness.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Contacted customers to confirm delivery details and locations.
Warehouse Associate
UPS
06.2015 - 09.2015
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Consistently lifted materials weighing as much as 50 pounds.
Education
High School Diploma -
Forest Park Street School
Forest Park05.2007
Skills
- Cosmetology Principles Knowledge
- Customer Consultations
- Wrapping and Boxing
- Networking Expertise
- Material Handling
- Quality Control
- Inspect Material
- Materials Handling and Transport
- Reading Comprehension
- Inmate Monitoring
- Report Problems
Timeline
Hairstylist
Self Employed
02.2021 - Current
Detention Officer
Fulton County Sheriff's Office
09.2017 - 02.2021
Warehouse Associate
UPS
06.2015 - 09.2015
Armed Messenger
Brinks Security
05.2012 - 09.2017
High School Diploma -
Forest Park Street School
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