Kiyoko Ray
Locust Grove,GA
Summary
Results-focused employee dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
11
11
years of professional experience
Work History
Hairstylist
Self Employed
McDonough, GA
02.2021 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Recorded notes for future reference about customer preferences and services delivered.
- Determined appropriate hair treatments based on conditions and textures.
Detention Officer
Fulton County Sheriff's Office
Atlanta, GA
09.2017 - 02.2021
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Attended to feeding, housing, and physical well-being of inmates.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Responded promptly to emergency situations and provided medical aid.
Armed Messenger
Brinks Security
Atlanta, GA
05.2012 - 09.2017
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Verified package information to check for accuracy and completeness.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Contacted customers to confirm delivery details and locations.
Warehouse Associate
UPS
Atlanta, GA
06.2015 - 09.2015
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Consistently lifted materials weighing as much as 50 pounds.
Education
High School Diploma -
Forest Park Street School
Forest Park05.2007
Skills
- Cosmetology Principles Knowledge
- Customer Consultations
- Wrapping and Boxing
- Networking Expertise
- Material Handling
- Quality Control
- Inspect Material
- Materials Handling and Transport
- Reading Comprehension
- Inmate Monitoring
- Report Problems
Timeline
Hairstylist
Self Employed
02.2021 - Current
Detention Officer
Fulton County Sheriff's Office
09.2017 - 02.2021
Warehouse Associate
UPS
06.2015 - 09.2015
Armed Messenger
Brinks Security
05.2012 - 09.2017
High School Diploma -
Forest Park Street School